E Commerce Executive

Responsibility Expected ownership

• 1. Catalogue & listings Create, upload and maintain product listings, titles, attributes, keywords, categories, pricing and stock status. Resolve suppressed or inactive listings.
• 2. Product content Write accurate, search-friendly descriptions and specifications. Maintain the SKU master file and ensure consistency across platforms.
• 3. Photography coordination Coordinate or execute basic product photography and image editing in line with marketplace requirements.
• 4. Order operations Monitor orders, print invoices and shipping labels, prepare manifests, and coordinate dispatch within marketplace SLAs.
• 5. Inventory & consignments Track stock, plan replenishment, schedule fulfilment-centre consignments, and reduce stock-outs and excess inventory.
• 6. Sales & growth Track sales by SKU, platform and geography. Identify trends, promotional opportunities and actions to improve revenue.
• 7. Returns & reviews Analyse returns, cancellations, ratings and reviews; identify root causes and coordinate corrective actions.
• 8. MIS & forecasting Prepare daily, weekly and monthly reports covering sales, inventory, returns, fulfilment and forecast requirements.
• 9. Marketplace coordination Act as the point of contact for Amazon, Flipkart and other platform representatives; manage escalations and reviews.
• 10. New platform onboarding Set up seller accounts, upload catalogues, configure operational settings and support go-live readiness.
• Required skills
• Amazon Seller Central / Flipkart Seller
• Hub Advanced Excel or Google Sheets Catalogue and inventory management
• Clear written communication Analytical and problem-solving ability Strong attention to detail and ownership