E-commerce Executive

Job Description: E-commerce Executive

Location: Sector 62, Noida

Reporting To: Manager

Role Summary

IKOHO is seeking an organized and detail-oriented E-commerce Executive to support the end-to-end management of our online sales channels. In this role, you will assist with marketplace and direct-to-consumer (D2C) operations across platforms such as Shopify, Amazon, Myntra, and Nykaa Man. You will play a key part in maintaining accurate product listings, tracking inventory, analyzing performance data, and coordinating across cross-functional teams in a fast-paced retail environment.

Key Responsibilities

• Channel & Platform Management: Assist in the daily operations of our D2C website (Shopify) and key online marketplaces (Amazon, Myntra, Nykaa Man, etc.).
• Catalogue & Listing Optimisation: Create and update product listings, including titles, descriptions, imagery, pricing, attributes, and content assets.
• Creative Asset Coordination: Collaborate with creative and content teams to produce product photography, promotional banners, A+ content, and platform-specific visual assets.
• Inventory Monitoring: Track stock levels across all active channels and raise alerts to prevent stockouts, overselling, and catalogue availability issues.
• Data Tracking & Reporting: Monitor and report on core performance metrics, including sales, traffic, conversion rates, product returns, and ratings.
• Campaign Execution: Support the setup and execution of marketplace promotions, deals, discounts, and marketing campaigns.
• Cross-Functional Collaboration: Partner with design, marketing, warehouse, and customer support teams to ensure efficient order fulfillment and smooth operations.
• Compliance & Best Practices: Stay up to date with individual marketplace policies, category rules, listing standards, and industry practices.
• Documentation & Support: Maintain organized trackers, reports, minutes of meetings (MOMs), and shared files on Google Sheets/Excel and Google Drive. Perform competitor checks and support ad-hoc sales growth initiatives.

Requirements & Qualifications

• Experience: 02 years of experience in e-commerce, marketplace management, or D2C operations (freshers with relevant exposure are encouraged to apply).
• Platform Knowledge: Basic understanding of online retail platforms, specifically Shopify, Amazon, Myntra, and Nykaa Man.
• Technical Skills: Proficiency in Google Sheets, Excel, Google Docs, and Google Drive.
• Analytical Mindset: Strong attention to detail with the ability to handle data, read performance metrics, and solve operational issues.
• Communication & Coordination: Clear verbal and written communication skills with strong follow-up habits across internal departments.
• Self-Starter: High level of ownership, eagerness to learn, and the ability to work independently in a dynamic, growing business.