E Commerce Executive

Shift Timings:

• US Shift: 1 to 2 hours daily
• IST Shift: 6 hours daily

Job Overview

We are looking for a detail-oriented E-Commerce Executive to manage our online platforms, maintain product databases, and organize daily operational workflows. A key focus of this role involves handling intricate details for custom jewelry manufacturing, customer follow-ups, and catalog management across Shopify and Etsy.

Key Responsibilities

1. Website & E-Commerce Management

• Maintain and update Shopify and Etsy stores (Titles, descriptions, pricing, SKUs, variants, tags, and collections).
• Upload product media (photos, 360 videos) and keep inventory synchronized across platforms.
• Perform basic product-page SEO, check for broken links/incorrect pricing, and update banners and seasonal promotions.
• Assist with launching new wholesale and retail jewelry collections.

2. Customer & Vendor Administration

• Maintain structured customer and vendor/supplier databases with up-to-date contact information.
• Track customer quotes, inquiries, and project notes; compile weekly lists of accounts needing follow-up.
• Organize vendor pricing sheets, project folders, and internal task tracking.

3. Jewelry & Product Specifications

• Organize CAD files, renderings, and link them to customer/project names.
• Track design stages: CAD Approval Production Completion.
• Enter precise product specs (diamond/gemstone counts, weights, metals, ring sizes, and pricing).
• Maintain a digital library, master product database, and archive completed custom designs for easy retrieval.

4. Data Entry & General Operations

• Maintain and clean up Google Sheets/Excel databases; convert PDFs/emails into organized spreadsheets.
• Implement clear file-naming conventions and organize shared drive folders.
• Conduct a 10 to 15 minute daily operations check-in every morning to align on priority projects and daily deliverables.

Requirements

• Experience: 1+ years in e-commerce data entry, catalog management, or administrative support (experience in jewelry/luxury retail is a strong plus).
• Technical Skills: Shopify, Etsy, Google Sheets/MS Excel, basic SEO.
• Traits: High attention to detail, exceptional organizational skills, and strong written English communication.