E-commerce Executive

Job Summary:

We are seeking a Senior E-commerce Executive to manage end-to-end marketplace operations and drive business growth across multiple e-commerce platforms. The role requires strong operational control, coordination with internal and external stakeholders, and ownership of performance metrics.

Key Responsibilities:

• Own and manage seller accounts on marketplaces such as Amazon, Flipkart, Blinkit, Zepto, and other platforms.
• Lead catalog creation, optimization, and hygiene across all platforms.
• Monitor inventory planning, stock movement, and open POs to ensure healthy availability.
• Coordinate with supply chain, warehouse, and finance teams for smooth order fulfillment.
• Handle escalations with marketplace account managers and resolve complex issues.
• Track sales performance, conversion, ROAS, and prepare detailed MIS and dashboards.
• Plan and execute promotions, deals, and seasonal campaigns.
• Ensure compliance with marketplace policies, SLAs, and audit requirements.
• Mentor and guide junior executives or executives in daily operations.
• Drive process improvements to reduce cancellations, returns, and penalties.

Required Skills & Qualifications:

• Bachelors degree in business, commerce, or related field.
• 1–5 years of experience in e-commerce marketplace operations.
• Strong hands-on experience with Amazon Seller Central and Flipkart Seller Hub.
• Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, dashboards).
• Strong analytical, negotiation, and stakeholder management skills.
• Ability to work independently and take ownership of targets.