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E-commerce Chat Support - Walk in 29th Sep - Nagpur Recruitment Drive
********** · Nagpur · onsite · Posted 35d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Open Positions
- International E-commerce Customer Support
- Email & Live Chat Support
- Non-Voice Support
- Back-Office Operations
- Client Coordination
JD
- Provide professional customer support Email & Live Chat for international e-commerce clients.
- Resolve customer queries and concerns efficiently and professionally.
- Assist customers with product information, order tracking, returns, and related queries.
- Maintain accurate records of customer interactions in CRM/system.
- Coordinate with internal teams to ensure timely resolution and enhance service quality.
- Handle multiple customer interactions while maintaining accuracy and service standards.
Sourced from foundit
Skills
Customer ServiceProblem SolvingTechnical TroubleshootingLive chat supportOrder ManagementCommunication Skillstime managementData EntryMultitaskingProduct Knowledge