E-Commerce & Channel Manager (Amazon, Flipkart & B2B)

Role & responsibilities

The E-Commerce & Channel Manager will be responsible for the overall commercial performance of:

• Amazon
• Flipkart
• B2B / Channel Partners
• Marketplace inventory & PO coordination
• Pricing
• Listings
• Sales performance
• Returns/Cancellations
• Marketplace account health
• New SKU launches

This is a hands-on role. The candidate should have actual working experience on Amazon Seller Central and Flipkart Seller Hub.

KEY RESPONSIBILITIES

Amazon & Flipkart

• Manage day-to-day marketplace business
• Monitor sales, orders, inventory and revenue
• Manage POs and fulfillment
• Identify and resolve OOS issues
• Monitor marketplace account health
• Manage listings, content and product information
• Monitor pricing and competitor pricing
• Coordinate deals/promotions
• Monitor cancellation, RTO and returns
• Raise and follow up marketplace tickets
• Coordinate marketplace escalations

B2B / Channel

• Coordinate with B2B/channel partners
• Handle partner enquiries and POs
• Prepare/coordinate approved B2B pricing
• Coordinate stock availability and dispatch
• Monitor outstanding/payment status
• Maintain Partner Master
• Develop new channel opportunities

Business & Analytics

• Daily sales MIS
• SKU-wise sales analysis
• Margin/contribution analysis
• OOS report
• Returns/RTO report
• PO report
• Competitor price analysis
• Monthly business review
• Identify growth opportunities

KPIs

• Marketplace revenue growth
• Contribution/margin improvement
• OOS reduction
• PO fulfillment
• Cancellation control
• Return/RTO control
• B2B sales growth
• Account health
• New SKU launches
• Reporting discipline

IDEAL CANDIDATE

• 25 years of practical e-commerce experience
• Strong Amazon Seller Central experience
• Strong Flipkart Seller Hub experience
• Marketplace sales and inventory understanding
• Good Excel/Google Sheets skills
• Strong analytical ability
• Good communication
• B2B/channel experience preferred
• Consumer electronics/home appliances experience preferred
• Should be comfortable working in a growing company where ownership is high

IMPORTANT

Candidates who have only theoretical knowledge or have worked only as listing/support executives without independently handling marketplace performance are not preferred.

INTERVIEW PROCESS

1. Telephonic screening

2. E-Commerce practical test

3. Management interview

4. Reference/background verification

5. Final offer

WHAT WE OFFER

• Ownership of Amazon, Flipkart & B2B channel business
• Direct exposure to business growth
• Performance incentive
• Growth opportunity with a growing consumer electronics brand

Apply with your updated CV and mention:

1. Current CTC

2. Expected CTC

3. Notice Period

4. Amazon monthly sales handled

5. Flipkart monthly sales handled

6. Number of SKUs managed

7. Current location