E-Branch Relationship Manager

About the Role:

As an E-Branch Relationship Manager you will be part of the
Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries and also cross selling banking products. You will play a key role in enhancing customer experience and contributing to the
overall success of the branch.

Primary Responsibilities

• Meet and exceed revenue targets by actively engaging with
  customers.
• Identify and explore new business opportunities to drive
  growth.
• Ensure faster resolution of customer issues with effective
  follow-through.
• Conduct market research to evaluate customer needs and
  identify selling opportunities. Secondary Responsibilities
• Support and train team members to consistently exceed daily and weekly targets.
• Collaborate effectively with internal and external
  stakeholders to achieve business objectives.

Education Qualification: Any Graduate

Experience: Prior experience in telesales is desirable.

Skills and Attributes

• Excellent written and verbal communication skills.
• Strong understanding of liabilities and assets products and
  processes.
• Exceptional convincing and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proactive approach to problem-solving and customer
  engagement.

Location: Juinagar, Navi Mumbai