Dynamics 365 Environment Manager - Development

Immediate Hiring !

Role : Dynamics 365 Environment Manager

Experience : 12-20 Years

Location : All hexaware locations

Mode : Hybrid

Notice Period : Immediate

Required Qualifications

• Bachelors degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Relevant experience managing Microsoft Dynamics 365 Customer Engagement environments.
• Practical experience with Microsoft Power Platform administration and governance.
• Experience managing multiple Dynamics 365 environments across development, test, UAT, and production.
• Strong understanding of Dynamics 365 solutions, managed and unmanaged customizations, and solution dependencies.
• Experience with deployment tools such as:
• Azure DevOps
• Power Platform pipelines
• PAC CLI
• Solution Packager
• Other approved ALM tools
• Experience with Microsoft Entra ID, security groups, service principals, application users, and role-based access control.
• Understanding of Dynamics 365 integrations, APIs, plugins, workflows, Power Automate, and external systems.
• Experience with incident, change, problem, and release management processes.
• Strong documentation, communication, coordination, and stakeholder management skills.

Preferred Qualifications

• Microsoft certifications such as:
• Power Platform Administrator Associate
• Power Platform Functional Consultant Associate
• Power Platform Developer Associate
• Dynamics 365 Customer Experience Analyst Associate
• Azure Administrator Associate
• Experience with Azure services used in Dynamics 365 integrations.
• Experience with Power Platform Center of Excellence practices.
• Knowledge of Microsoft Dataverse capacity, storage, API limits, and licensing.
• Experience implementing data masking or anonymization for non-production environments.
• Knowledge of backup, disaster recovery, business continuity, and high-availability concepts.
• Experience working in Agile, Scrum, or scaled delivery environments.
• ITIL certification or practical experience with IT service management.