Dy. Manager - Sales
Brigade Group · Chennai · onsite · Posted 65d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
JD
Financial
Financial
- Realize allocated residential sales targets
- Follow-up for timely collections to ensure minimal receivables
- Ensure adherence to the marketing budget for residential projects
- Survey the global environment to identify best practices in the areas of branding, customer relations and customer care management for residential projects;
- Provide inputs to superiors for developing appropriate strategies to address / incorporate the same in BEL
- Maintain systems to capture regular market information and changing residential customer preferences
- Handle residential customer enquiries via different channels (telephone, e-mail, agents, walk-ins etc.); Develop a rapport with customers and arrange for / personally take the customer on site visits
- Follow-up with customers to close bookings and collect timely payments
- Liaise with authorized banks / financial institutions to secure loans for residential customers
- Regularly interact with customers and respond to all customer queries and complaints; Escalate issues to the Project Sales Head – Marketing (Residential), if required
- Work closely with customers to understand modifications / interior specifications; Promptly communicate the same to the Engineering Department
- Coordinate with the Engineering, Legal and Liaison Departments to ensure timely handover and completion of possession formalities
- Collate and maintain a database of residential sales agreements / deeds etc, customer feedback
- Prepare MIS for residential sales on a timely basis; Periodically submit the same to the Manager – Marketing (Residential)
- Foster an environment of learning, excellence and innovation within all aspects of team work Mentor and guide Trainees to develop their capabilities
Sourced from foundit
Skills
customer relationsResidential SalesCustomer care management
About Brigade Group
Brigade Group
Real Estate
3.0k+
employees
1986
40 years old
Bangalore/Bengaluru, Karnataka
India
About
A premier real estate developer in India, Brigade Group specializes in residential, commercial, and hospitality projects, enhancing urban landscapes across South India.
Industries
Real EstateArchitecture & Interior DesignEngineering & Construction
Employee ratings
539 reviews
4.1/ 5
Culture
4.1
Career growth
3.6
Work-life
4.0
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