Dy Manager-Customer Care Services
Brigade Group · Bengaluru · onsite · Posted 52d ago
Undisclosed8–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Technical CRM Professional (Project Handover, Snagging, DE snagging, Residential project)
Roles and Responsibility
- Manage and coordinate project handovers, ensuring timely completion and quality standards.
- Conduct thorough site inspections to identify and resolve issues related to snagging and defects.
- Develop and implement effective strategies to improve the overall quality of residential projects.
- Collaborate with cross-functional teams to ensure seamless project execution and delivery.
- Analyze data and reports to identify trends and areas for improvement in technical CRM processes.
- Provide exceptional customer service, responding to queries and resolving concerns promptly.
Job Requirements
- Strong knowledge of technical CRM principles and practices.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment with multiple priorities.
- Strong analytical and problem-solving skills.
- Experience working on residential projects with a focus on quality and attention to detail.
- Familiarity with industry-standard software and tools used in technical CRM.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServicecrmCustomer CareProject ExecutionCommunication And Interpersonal Skills
About Brigade Group
Brigade Group
Real Estate
3.0k+
employees
1986
40 years old
Bangalore/Bengaluru, Karnataka
India
About
A premier real estate developer in India, Brigade Group specializes in residential, commercial, and hospitality projects, enhancing urban landscapes across South India.
Industries
Real EstateArchitecture & Interior DesignEngineering & Construction
Employee ratings
539 reviews
4.1/ 5
Culture
4.1
Career growth
3.6
Work-life
4.0
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