DWP Engineer - Collaboration AI

Job Summary

Looking for a role that challenges you while making an impact on products people use every day?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Digital Technology Solutions: Accelerating innovation through data, technology and digital transformation, building intelligent solutions that enhance experiences and power smarter decisions.

The role is based in Chennai, India. Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

Act as the product owner for Microsoft Copilot, Copilot Studio, and related AI collaboration tools.

Lead governance efforts, including evaluating monthly feature releases, determining enablement or disablement strategies, and communicating changes to the business.

Partner with business units to identify use cases, gather requirements, and guide the creation of Copilot Studio agents or escalation to Azure AI when appropriate.

Provide strategic guidance on when to use SharePoint Copilot versus Copilot Studio or Azure AI, ensuring the right tool is used for the right scenario.

Monitor usage metrics to track adoption, identify underutilized licenses, and implement license reclamation strategies.

Enable and support business users in agent creation, offering best practices and hands-on support for Copilot Studio development.

Stay current on Microsoft’s AI roadmap and proactively assess opportunities to enhance digital workplace productivity.

Collaborate with IT, security, and compliance teams to ensure responsible AI usage and alignment with enterprise policies.

What Makes You the Right Fit Bachelor's or Master's degree in Computer Science, Information Systems, Engineering or any other related discipline.

Minimum 10 years of proven experience with Microsoft 365 Copilot, Copilot Studio, and Azure AI services.

Strong background in agent development, including orchestration, plugin integration, and prompt design.

Familiarity with Power Platform and Dataverse to support end-to-end AI solution development.

Experience with AI governance, feature lifecycle management, and enterprise rollout strategies.

Ability to interpret and act on usage analytics and drive data-informed decisions.

Excellent communication and interpersonal skills.

Ability to translate business needs into technical solutions and vice versa.

Comfortable working across business and technical teams in a fast-paced, evolving environment.

How Would You Stand Out? Experience with Sales Copilot (optional but beneficial).

Familiarity with Microsoft Graph and REST APIs.

Microsoft certifications in AI, Power Platform, or Azure.

Strategic thinker with a bias for action and continuous improvement.

Why Choose Us? Multinational and supporting environment

Health insurance

Training opportunities

Learning and development programs

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more