{"@context":"https://schema.org","@type":"JobPosting","title":"Duty Officer","description":"

Job Description Floor Supervisor

Department: Cinema Operations
Reporting To: Cinema Manager
Experience: 24 Years

Key Responsibilities

Ensure smooth day-to-day cinema operations.
Supervise floor staff and manage shift duties.
Provide excellent customer service and resolve customer issues.
Ensure auditoriums are clean and ready before every show.
Coordinate with Box Office, F&B, Projection, and Housekeeping teams.
Support ticket and F&B sales through upselling.
Monitor staff attendance, grooming, and discipline.
Ensure compliance with company SOPs and safety standards.
Assist with cash handling and report any discrepancies.

Key Skills

Customer Service
Team Management
Communication Skills
Leadership
Problem Solving
Basic POS Knowledge

Qualification

Graduate or Diploma in any discipline.
24 years of experience in Multiplex, Retail, or Hospitality.

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