Duty Manager
Taj Safaris · Chennai · onsite · Posted 21d ago
Undisclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Supervise daily hotel operations and ensure smooth functioning of all departments.
- Coordinate with Front Office, Housekeeping, Food & Beverage, Security, and Maintenance teams.
- Monitor guest services and ensure high standards of hospitality.
- Handle guest complaints, service issues, and operational escalations.
- Ensure timely resolution of guest requests and concerns.
- Monitor check-in and check-out operations during assigned shifts.
- Support staff in managing difficult or unusual situations.
- Conduct regular operational checks across hotel facilities.
Department - Front Office
Behavioural Competencies
- Process Excellence
- Result Orientation
- Collaborative Engagement
- Change Championship
- Growth Mindset
- Talent Enrichment
- Guest Centricity
- Personal Effectiveness
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Receptionist ActivitiesReceptionProcess ExcellenceguestGuest HandlingGuest Relationship ManagementFront DeskAdministrationFront OfficeGuest RelationsTelephone HandlingResortFront Office ManagementFront Office Operations
About Taj Safaris
Taj Safaris
Mumbai
India
About
Taj Safaris, part of the Indian Hotels Company Limited (IHCL), is a luxury hospitality brand specializing in wildlife tourism and safari experiences. The company operates premium lodges and resorts located near Indias renowned national parks, offering guests immersive wildlife encounters combined with world-class service. With a strong focus on sustainability, conservation, and authentic cultural experiences, Taj Safaris provides career opportunities in hospitality management, guest services, culinary arts, and eco-tourism operations, supporting its mission to deliver unforgettable journeys in nature.
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