Duty Manager
Naukri Hospitality Jobs · Not specified · onsite · Posted 34d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Oversee front desk, housekeeping, and food service operations to ensure seamless execution of services.
- Manage budgets, forecasts, and financial reports to optimize resource allocation.
- Supervise and train staff members to enhance their skills and performance.
- Coordinate with various departments to resolve issues and improve overall efficiency.
- Develop and implement strategies to increase customer satisfaction and loyalty.
- Maintain high standards of quality, safety, and security.
Job Requirements
- Proven experience in hospitality management, preferably as a Duty Manager or similar role.
- Strong leadership, communication, and problem-solving skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Knowledge of hotel management systems, including reservation and point-of-sale software.
- Excellent customer service skills and ability to handle complaints professionally.
- Familiarity with labor laws and regulations governing the hospitality industry.
Sourced from naukri
Skills
Customer ServiceReservationcustomer satisfactionlabor lawsleadershipFront DeskHospitalityhospitality managementoperationsHotel ManagementHousekeeping