Duty Manager

• Manage daily hotel operations, including front desk, housekeeping, and food and beverage services.


• Supervise and coordinate staff activities to ensure high-quality service delivery.


• Develop and implement strategies to enhance customer satisfaction and loyalty.


• Maintain high standards of quality, safety, and security.


• Collaborate with other departments to achieve business objectives.


• Analyze and resolve guest complaints professionally and courteously.

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