Duty Manager - AOCC

Manage the Airport Operation Control Center in shifts in order to ensure error free resource allocation of Airport resources (Bays/ Gates, Belts, Check-in-counters, Visual Docking Guidance System, Baggage reclaim) ) in order to achieve efficient flight operations leading to On Time Performance of flights; effective emergency handling involving aircraft and other facilities as per Airport Emergency Plan & regulatory compliance and timely updating and dissemination of information to all stakeholders (external and internal) during the shift duties at the airport.

COO - Head AOCC - AOCC Duty Manager

Responsible for ensuring efficient and optimum utilization of airport resources e.g. parking stands, boarding gates, check-in counters and baggage reclaim etc., during shift duties.

• No. of complaints.
• On Time Performance of flights

Ensure error free Terminal and Airside resource allocation with an objective to optimize the resource usage.

Domestic Air Bridge utilization %

International Air Bridge utilization %

No delay due to Infrastructure

Ensure Safety standards are maintained at all times during the shift.

Adherence to Safety score

Responsible for timely notification of any Emergencies at the airport as per laid down Airport Emergency Plan (AEP), Bomb Threat Contingency Plan (BTCP), Fire Strategy Plan and Aircraft Hijack Plan during the shift duties.

• No. of Complaint/ observations reported
• No of non-compliance

DGCA /ATC

BCAS, Immigration, CISF

Ministry of Civil Aviation

Airlines

Ground Handlers and Service Providers

All GGIAL Functional & Operational Teams including Senior Management

• Ensure effective management of AOP/Budget

Interaction with Multi-dimensional stakeholders with appropriate grace, humility and teamwork

• Graduate/MBA preferably with Aviation background
• Proficient in MS-Office specially in Excel, Word, PowerPoint
• Proficient in software usage

• Minimum 08 years of relevant Aviation Experience, preferably in Airport Operation Control Center of an airport or from Operation Control Center of an airline working at supervisory level.
• Goan Candidates OR Candidates having working experience in Goa will be an added advantage.