Dot Net Application production support-Health Care Professional
Technogen · Hyderabad · onsite · Posted 70d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Questions
- Tell me about your experience with L3 production support for US healthcare applications, particularly claims, benefits, or provider network systems.
- Describe a major production incident or application outage you handled. How did you troubleshoot it, lead the team, communicate with stakeholders, and resolve it
- Suppose a GuidingCare integration is failing intermittently. How would you troubleshoot the issue across the .NET application, REST API, middleware logs, and SQL Server
- How would you troubleshoot a REST API returning HTTP 500 errors in production What would you check first
- A healthcare claim is showing incorrect data in production. How would you investigate the issue using SQL and application logs, and how would you safely correct it
- Tell me about your experience with C#/.NET. How have you diagnosed and fixed production defects or performance issues
- How do you troubleshoot a slow SQL Server query or database-related performance issue in a production environment
- How do you perform Root Cause Analysis after a critical production incident, and what steps do you take to prevent the issue from recurring
- How have you used AI in application/production support Give a practical example of how AI can improve troubleshooting, automation, or regression testing.
- During a high-severity outage, how would you lead communication between developers, DBAs, infrastructure teams, vendors, and business stakeholders while keeping everyone aligned
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Experience:
- Extensive experience in development related to healthcare management systems
- Experience in .NET (C#, ASP.NET, SQL Server)
- Experience with claims processing, benefits management, and provider network management in the healthcare space.
- Strong familiarity with databases and writing complex SQL queries.
- Experience in system integrations, including REST APIs.
- Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage)
Must haves:
Production Support
.Net & MS tech stack
Strong Comm. Skills - should be able to lead
Provide L3 production support for Guiding Care integration workflows or any other related healthcare applications
Debug API calls, middleware logs, and SQL data issues Conduct root cause analysis and apply minor bug fixes/patches in C#/.NET Develop automation scripts for configuration validation and regression testing Monitor integration endpoint performance and resolve bottlenecks Maintain knowledge base for recurring issues and solutions Participate in on-call rotation (24x7 model, flexible shifts)Technical Skills:
Experience with web services. Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus. US healthcare is mandatory. Usage of AI in Application SupportDisclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
HTTPAutomationReporting toolsRoot Cause AnalysisApplication SupportUS HealthcareRegression TestingSQLMiddlewareProduction Support
About TechnoGen
Technogen
IT Services & Consulting
250
employees
2003
23 years old
Hyderabad/Secunderabad, Telangana
India
About
TechnoGen delivers comprehensive IT services and consulting for public and private sectors, emphasizing quality management and regulatory compliance.
Industries
IT Services & ConsultingRecruitment
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