Domestic Voice Process
One Degree North Human Resource · Bengaluru · onsite · Posted 19d ago
About a minute. You'll make an account on the way through.
About this role
Description
We are seeking dynamic and enthusiastic individuals for the position of Domestic Voice Process. This role is ideal for freshers or entry-level candidates looking to start their career in customer service.
Responsibilities
- Handle inbound and outbound calls to customers.
- Provide excellent customer service and support.
- Resolve customer inquiries and issues effectively.
- Maintain accurate records of customer interactions.
- Follow up with customers to ensure their satisfaction.
- Collaborate with team members to improve service processes.
Skills and Qualifications
- Excellent verbal communication skills in English and local languages.
- Good listening skills and empathy towards customers.
- Basic computer skills and familiarity with CRM software.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Flexibility to work in shifts, including weekends and holidays.
Banking Voice Process
Inbound/ Outbound calls
Location: Hebbal Bangalore
Qualification: PUC/ Graduates
Freshers & Experienced are Welcome
6 Days Working + 1 Rotational Off
Shift (9 Hrs)
(Females day shift only)
Languages: English + Tamil / Kannada / Telugu / Malayalam
Salary:
16,500TH, 20K CTC
Malayalam – Extra 1,800 Allowance
Bonus: Attendence- 3600 will be paid once in 3 months
(i.e 1200/
Banking Non Voice Process (Email)
Location: Hebbal Bangalore
Qualification: PUC/ Graduates
*Min 6 months of Experience with proper documents.
Must be very fluent with english and typing.
6 Days Working + 1 Rotational Off
Shift (9 Hrs)
(Females day shift only)
Salary:
20TH, 25k CTC
Bonus: Attendence- 3600 will be paid once in 3 months
(i.e 1200/m)
Immediate joiners required
Interested candidates send your updated resume to this what's app number: [phone removed]
Email id: [HIDDEN TEXT]
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