Domestic Voice Process
One Degree North Human Resource · Bengaluru · onsite · Posted 24d ago
Not disclosed0–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
We are seeking enthusiastic candidates for the Domestic Voice Process role in India. The ideal candidate will be responsible for managing customer interactions and ensuring a high level of service is delivered.
Responsibilities
- Handle inbound and outbound calls to address customer queries and provide assistance.
- Maintain a high level of customer satisfaction through effective communication and problem-solving skills.
- Document all interactions with customers in the system accurately and promptly.
- Collaborate with team members to improve processes and enhance customer experience.
- Achieve daily and monthly targets set by the management.
Skills and Qualifications
- Excellent verbal communication skills in English and Hindi.
- Basic computer proficiency and familiarity with MS Office.
- Strong listening skills to understand customer needs and provide appropriate solutions.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Good interpersonal skills and a friendly demeanor.
- A positive attitude and a willingness to learn.
- High school diploma or equivalent; further education is a plus.
Process: Telecaller/ Sales
Qualification: Any
Experience: Freshers & Experienced
Language: Telugu & Kannada candidates only
Salary: 16K–18K
Shift: 9 AM – 6 PM
Working: 6 Days + 1 Rotational Off
Immediate joiners required
Interested candidates send your updated resume to this whats app number : [phone removed]
Email id : [HIDDEN TEXT]
Sourced from foundit
Skills
Customer Servicecrm softwareProblem SolvingSales TechniquesBasic IT SkillsCall ManagementVoice ModulationCommunication Skillstime managementData Entry