Domain Consultant

Domain Consultant / Domain Strategist Multiple Industry Verticals

Department: Business Development / Pre-Sales
Location: PAN INDIA
Work Model: Hybrid
Experience: 15+ Years
Practice: Cognizant Moment

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Job Summary

We are seeking experienced Domain Consultants / Domain Strategists with deep industry expertise across one or more sectors including Healthcare, Life Sciences, BFSI, Insurance, Retail, Consumer Goods, Travel & Hospitality (RCGTH), Communications, Media & Technology (CMT), and Manufacturing, Logistics, Energy & Utilities (MLEU).

The role involves partnering with Business Development, Sales, Consulting, and Solutioning teams to drive growth through industry-led consulting, pre-sales, business development, solution shaping, proposal development, and executive advisory. The consultant will translate industry challenges into compelling digital transformation opportunities leveraging CX, CRM, Digital Experience, Customer Data Platforms (CDP), Analytics, AI/GenAI, and industry-specific technology solutions.

Key Responsibilities

Domain Advisory & Consulting

• Act as a trusted advisor to clients and internal stakeholders on industry trends, business challenges, and digital transformation opportunities.
• Translate business requirements into domain-led solution recommendations and value propositions.
• Conduct workshops, discovery sessions, assessments, and executive presentations.
• Develop industry-specific points of view, thought leadership, and market insights.

Business Development & Pre-Sales

• Support client pursuits, RFP/RFI/RFQ responses, proposals, pitch decks, and solution demonstrations.
• Collaborate with sales, solution architects, consulting, and delivery teams to create compelling business cases.
• Identify cross-sell, upsell, and new business opportunities within existing and prospective accounts.
• Support opportunity qualification, competitive positioning, and pursuit strategies.

Industry Solutions & Transformation

• Map client business challenges to digital transformation solutions across:
• Customer Experience (CX)
• CRM Platforms
• Digital Engagement
• Customer Data Platforms (CDP)
• Analytics & AI/GenAI
• Cloud & Digital Platforms
• Develop transformation roadmaps and outcome-driven recommendations.
• Build reusable industry assets, use cases, reference architectures, and solution accelerators.

Market Intelligence & Innovation

• Monitor industry trends, competitive landscape, emerging technologies, and regulatory developments.
• Identify opportunities around AI, GenAI, hyper-personalization, omnichannel engagement, data-driven decision making, and industry innovation.
• Contribute to go-to-market strategies and practice growth initiatives.

Leadership & Practice Development

• Mentor junior consultants, pre-sales, and business development teams.
• Contribute to capability building, knowledge management, and thought leadership.
• Support strategic initiatives to grow the domain consulting practice.

Required Qualifications

• Bachelor's degree in Engineering, Business, Finance, Life Sciences, Healthcare, Technology, or related discipline.
• MBA or relevant Master's degree preferred.
• 1015+ years of experience in Consulting, Business Development, Pre-Sales, Solution Consulting, Industry Advisory, or Digital Transformation.
• Strong experience supporting large enterprise pursuits and client engagements.
• Demonstrated success in proposal development, executive presentations, and solution storytelling.
• Ability to engage and influence senior business and technology stakeholders.