Documentation Executive

Key Responsibilities

• Handle shipment documentation and coordination for Air and/or Sea freight shipments.
• Coordinate with customers to obtain and verify the necessary shipment details and documents.
• Prepare, check, and maintain relevant freight-forwarding and shipment documentation.
• Coordinate with customers, airlines, shipping lines, overseas agents, transporters, customs teams, and internal departments as required.
• Maintain accurate shipment records and ensure documentation is completed within the required timelines.
• Follow up with customers for pending documents, approvals, and shipment instructions.
• Provide customers with timely shipment updates and communicate relevant documentation or operational requirements.
• Identify and escalate documentation discrepancies or delays when required.
• Maintain proper records of shipment-related correspondence and documentation.

Education

• Minimum Graduate.
• A degree in science, commerce, Business, Logistics, International Trade, or a related field is preferred.

Experience

• Prior experience in freight forwarding, logistics, shipping, or documentation is preferred.
• Experience handling Air freight documentation will be an advantage.
• Practical knowledge of shipment documentation processes and international trade procedures is preferred.

Other Skills

• Good understanding of freight forwarding, shipping documentation, Incoterms, and shipment processes.
• Excellent written and spoken English.
• Good customer communication and coordination skills.
• Strong attention to detail and ability to identify documentation discrepancies.
• Good follow-up and organisational skills.
• Proficiency in MS Office, Excel, email, and relevant ERP/documentation systems.
• Relevant technical courses, industry training, or certifications will be an advantage.

Location & Commute

• Candidates should preferably reside near Indira Gandhi International Airport (IGI Airport), New Delhi, or in nearby areas with convenient access to the office.
• The nearest metro station to the office is Dwarka Sector 8 Metro Station.

Benefits

• Provident Fund (PF) facility.
• Other applicable employee benefits as per company policy.