Documentation Executive - Shipping Operations

We are looking for a detail-oriented and process-driven Documentation Executive to support our shipping agency's back-office operations. This role is essential in maintaining data integrity across booking, export, and import related workflows. The ideal candidate will ensure timely and accurate entry of shipment details, aligned with global shipping agency standards and SOPs.

Key Responsibilities:

• Enter shipment data such as booking details, container information, cargo descriptions, and documentation instructions into the agency systems.
• Validate and cross-check data received from customers, internal departments, or overseas offices to ensure completeness and accuracy.
• Follow standard input formats and conventions as per the SOPs.
• Coordinate with supervisors or front-end teams to clarify missing or incorrect data elements.
• Flag inconsistencies or system issues to the supervisor for resolution.
• Perform other related duties as assigned within the operational scope.

Required Qualifications:

• Education: Bachelor's degree (any discipline; preference for candidates with logistics or maritime exposure).
• Experience: Minimum 1 to 4 years in Documentation of shipping agency processes.
• Location: Gateway Office Parks, Perungalathur, Chennai
• Shift: Open to working in shifts aligned with international time zones, five days per week.
• Skills:
• Experience in shipping agency operations with exposure to booking, export and import processes will be preferred.
• Proficient in keyboard operations with strong typing skills
• Proficiency in Excel and web-based systems/tools.
• Good communication and ability to follow structured procedures.

Perks and Benefits:

• Competitive salary package
• Health and wellness benefits
• Structured training and upskilling programs
• Exposure to global shipping systems and documentation standards

Note: It is a night shift role