Document Processing Specialist - C2H - Bengaluru

Primary Responsibilities

• Under minimal supervision makes independent decisions on typical transactions and or legal request based on specialized functional/technical knowledge and broader legal knowledge.
• Handles complex request types under little supervision
• Completes audit/documents indexing
• Excellent business writing and verbal English communication skills
• Proficient in MS office package (Word, Excel, PowerPoint and outlook).
• Strong control and quality management skills; accuracy and attention to detail is vital.
• Assertive and self-confident, comfortable when interacting with senior management.
• Refer problem / Identify issues on assigned work type and escalate occurrences to team leader or supervisor.
• Ensure continuity of the process and SLAs assigned through proper back ups, follow ups and communication.
• Adapt to changing needs & deadlines and remain calm when under pressure
• Candidate should possess strong knowledge of Banking operations preferably in the Confirmations space with the products being serviced.
• Adaptable to change and ability to manage change
• Ideal Personality Traits: Excellent people, communication, analytical and writing skills; penchant for innovation.

Qualifications

This individual will have extensive contact with front office, middle office and back office, clients, accounting firms, global teams, custodians and other business partners on a daily basis. Key skills required are listed below:

• A strong control mindset and adherence to a high degree of business ethics
• In-depth knowledge with OTC, Treasury, Loan products and global markets is an added advantage.
• Ability to drive results through a "hands-on" approach
• Ability to work in a high pressure environment with time critical deliveries
• Ability to respond to a changing environment.
• Ability to multi task
• Positive “Can Do” attitude
• Contributes to an environment of collaboration and mutual responsibility
• Exceptional systems capability including all Microsoft Office applications, including Excel, PowerPoint, Word is a plus
• Exceptional communication skills, strong logical thinking ability
• Strong written and verbal communication skills with ability to deliver direct feedback
• Excellent organizational and time management skills
• Positive attitude and professional demeanor able to take constructive feedback with ease
• Ability to handle multiple priorities and meet deadlines
• Ability to organize and prioritize work; handle multiple tasks concurrently
• Any Bachelor Degree. Commerce/Accounting preferred.