Document Capture Specialist I

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

At Iron Mountain, our Document Capture Specialist I are responsible for document preparation and scanning of customer documents. They also perform quality control and indexing of digitized materials. This work requires attention to detail and the ability to meet critical customer deadlines. You will be part of a dedicated workforce in a global company that celebrates the skills you bring. Elevate the power of your work!  Read on to see if you may be a good fit.

RESPONSIBILITIES: Prepare, sort, and log incoming and outgoing mail for distribution and scanning.

Review and index specialized documents with accuracy while following compliance guidelines and business value rules.

Prioritize work to ensure timely turnaround of completed work.

Understanding of specific customer requirements and multiple service level agreements. 

Achieve or exceed individual production metrics.

Strive to learn new concepts and workflows in day to day operations.

Other duties specified by your Supervisor/Manager.

  QUALIFICATIONS B.com., BBA, MBA, M.Com. graduate

Familiarity with PC, Google or Windows applications and related software

Proficiency in reading, writing, and communicating in English

Skill to work successfully in a metrics-based environment

Demonstrate attention to detail and accuracy in task completion as instructed

Proven ability to work independently with minimal supervision and as part of a team

Ability to professionally communicate with Imaging Centre personnel

Flexible to work in night shift

Category: Operations Group