Docs Analyst-Trainee

Job Summary

Are you looking to kick-start your career in the fast-paced world of healthcare technology? As an Analyst, you'll play a key role in crafting critical documents and policies, by leveraging our SaaS platform, for our clients - leading Healthcare insurance companies in the US.

This role offers a fantastic opportunity to work alongside cross-functional teams including customer engagement, product, engineering, support, etc. You'll help translate business requirements into functional solutions, ensure quality and compliance through rigorous document testing, and contribute to the documentation needed for our customers' business and marketing requirements.

If you're eager to learn, grow, and make an impact in a dynamic and fast-growing company, this is your chance to build a strong foundation for a successful career in nearly trillion US Healthcare Industry!

Responsibilities

• Develop Expertise in US Healthcare Systems: Acquire in-depth knowledge of US healthcare regulations, workflows, documentation standards (such as HIPAA, ICD, CPT, and HL7), and payer-provider processes to effectively support health plan configuration, implementation, and compliance.
• Analyse and Resolve Medicare Health Plans/Document Issues: Identify, trouble-shoot, and resolve complex health plan configuration challenges efficiently by applying logical problem solving to ensuring seamless functionality.
• Cross-Functional Team Collaboration: Coordinate effectively with development, QA, business analysts, senior team members, and other involved teams to ensure clear communication, alignment on requirements, and smooth execution of project deliverables.
• Transform Client Requirements (Health Plan Configuration and Document Specific) into Functional Solutions: Assist in understanding client needs specific to documents and health plan configuration, and converting them into clear, actionable specifications.
• Participate in the Project Lifecycle: Be actively involved in all project phases, including requirement gathering, design, development, and document testing, contributing to smooth execution.
• Assist in Document Testing and Quality Assurance Across Environments: Support unit testing and quality assurance efforts by validating system functionality, enhancements, and fixes across multiple environments to ensure they meet required standards and provide a seamless user experience.
• Engage in Client Interaction and Communication: Participate in client meetings, gather feedback, and provide updates on project progress to ensure alignment with client expectations and foster strong professional relationships.
• Contribute to Agile Project Management: Play an active role in project planning, tracking progress, and ensuring deliverables align with timelines.

Required Skills

• Experience: 0-1 years; ideal for fresh graduates.
• Technical Skills: Basic HTML knowledge; familiarity with programming concepts is a plus.
• Software Proficiency: MS Office skills.
• Learning Adaptability: Quick learner with strong logical thinking.
• Communication: Strong verbal and written skills.
• Organization Multi-tasking: Ability to manage multiple tasks, meet deadlines, and work under pressure.
• Problem-solving: Independent thinker with a proactive approach.
• Educational Background: Degree in Engineering or Management, or Graduate in Computers/IT field.

This role offers an excellent opportunity for fresh graduates or those starting their careers to gain hands-on experience in the healthcare domain and develop their skills in document analysis, configuration, and project support.