Docker Support

Docker Support

We are seeking a talented individual to join our AMSI team at Marsh. This is a hybrid role that has a requirement of working at least 3 days a week in the office.

What can you expect?

• Being a part of a global team of diversely experienced professionals
• An opportunity to develop your career and skills within the wider global Product Delivery organization.
• Align with everyone's common goal to deliver as fast as possible.
• A great and competitive benefits package (locally dependent)
• An opportunity to learn and grow within a global organization.

We will count on you to:

• 3-6 years experience in Linux, Kubernetes (AKS/EKS), AWS cloud, and Web server support experience including Docker & container experience
• Should have solid understanding of cloud architecture (AWS and Azure) and components & native services.
• Solid work experience on any incident management, problem management, change management tool
• Good experience in Load Balancing technology primarily distributed F5.
• Good experience in release management tools like Ansible and Github
• Procurement/conversion/renewal/application of SSL certificates in PFX, CRT, JKS formats etc.
• Knowledge of Web Hosting n-tier infrastructures, specifically Firewalls, hardware load-balancers, SSL offloading, etc.
• Strong verbal and written communication skills
• Strong delivery focus with ability to multi-task and work on various projects concurrently, meeting client expectations and deadlines
• Strong motivation and ability to work in a fast paced, team-oriented environment
• Well balanced technical, client service and client management skills
• Sound experience in monitoring and observability tools such as Datadog
• Work on rotational shift and be on call providing global hours support, including weekends.

What you need to have:

• Participate in providing 24X7 support in OSS2 supporting RHEL Linux and Docker/Containers infrastructure
• Leading the technical docker team in the implementation and support of business applications that are hosted on Kubernetes (EKS and AKS).
• Liaise with technical stakeholders such as architects and developers, in the infrastructure implementation and support. Developing and reviewing the technical operations standards and guidance.
• Support operational excellence by identifying ongoing operational issues, root-cause analyses on outages and identifying the relevant remediation plans to strategically address them.
• Willingness to work on weekends and on rotational shifts.

What makes you stand out?

• Experience of any incident management and change management tool like ServiceNow.
• Experience with Kubernetes (EKS and AKS), Github and Github actions.
• Experience with APIGEE X or API Gateway is an advantage but not mandatory.
• Plan and manage project staffing needs, timelines/schedules
• Ensure open communication and appropriate information sharing. Build credibility in order to work effectively with various groups with varied and sometimes conflicting priorities
• Effectively communicate with stakeholders, securing approvals when needed and keeping them abreast of progress and potential roadblocks.
• Analyze, anticipate and mitigate risk factors and work with the team and stakeholders to minimize risk.