DM / Manager - Vendor Relationships & Development

Role & responsibilities

• Own the structured diagnosis of vendor and contractor pain-points across the full construction value chain: from tendering and contracting through billing, payments, retention, debits, scope gaps, and compliance, and drive them to resolution, not just acknowledgement
• Cut through internal complexity to resolve issues quickly: coordinate across teams so problems don't linger, escalate, or erode trust
• Act as the bridge between vendors and internal teams (construction management, central procurement, accounts, finance, and HPM) breaking through silos to move issues forward
• Run regular, structured reviews with key vendor partners, creating a rhythm of honest dialogue that surfaces issues early, before they become crises
• Get to the site when the situation calls for it, reading the ground realities firsthand and providing solutions that are practical and project-specific, not generic
• Partner closely with site teams to resolve execution-level friction quickly, protecting project timelines while ensuring contractors feel heard and supported
• Build genuine, long-term partnerships with key vendors, invest in earning their trust by showing up consistently, communicating honestly, and treating them with the fairness that keeps great partners coming back
• Keep a clear view of vendor performance across quality, timelines, and responsiveness, proactively flagging risk and recommending corrective action before small issues become large
• Advocate for vendors internally when they have a legitimate case, while holding them to company's standards when they don't. Credibility with both sides is what makes this role work.
• Spot the patterns in recurring issues and turn them into lasting improvements, whether that means changing a process, rewriting a policy, or updating documentation so the problem simply stops happening
• Build clear, standardised protocols for issue resolution and escalation, so that every vendor knows what to expect and every internal team knows their role in delivering it
• Help maintain rigorous MIS reporting on issue types, volumes, resolution times, and vendor health, giving leadership the visibility they need to make better decisions about the contractor ecosystem

Preferred candidate profile

• B.E./ B.Tech. in Mechanical / Civil / Electrical Engineering with 5+ years of construction experience
• Prior experience with real estate developers, EPC companies, or large contractors
• Exposure to handling multiple vendors across concurrent projects
• Prior experience in dispute resolution or vendor/contractor relationship management is a strong advantage
• Comfortable with inter-project travel across Mumbai and other Lodha project locations as required

Interested candidates can share their resume at [email removed]