Divisional Manager (Vehicle Loans- Bad Debt Collection)

Role & responsibilities:

• Manage recovery of written-off and bad debt accounts within the assigned division.
• Manage end-to-end collection activities for write off bucket across the assigned division.
• Develop and execute strategies to minimize delinquency and improve recovery percentages.
• Monitor bucket-wise collection performance (90+, DPD, NPA and write off cases).
• Ensure achievement of monthly, quarterly, and annual collection targets.
• Supervise and mentor Area Collection Managers and Collection Executives.
• Coordinate with Legal, Operations, Credit, and Sales teams for effective resolution of delinquent accounts.
• Ensure compliance with RBI guidelines and internal collection policies.
• Manage repossession, settlement, auction, and legal recovery processes wherever applicable.
• Conduct regular field visits to monitor collection activities and support critical recoveries.

Preferred candidate profile:

• 8-15 years of experience in Collections & Recovery within NBFCs, Banks, or Vehicle Finance companies.
• Minimum 4-5 years of experience handling high-bucket delinquency (90+ DPD, NPA, Write-Off Portfolio).
• Experience in Vehicle Loans, Auto Loans, Commercial Vehicle Loans preferred.
• Proven track record of handling large recovery portfolios and multiple locations.
• Graduate in any discipline.
• MBA preferred.
• Age must be less than 40 years.