Divisional Application Manager – LucknowJob Title: Divisional Application ManagerLocation: LucknowExperience: 8–15 YearsIndustry: IVD / Diagnostics / Clinical Laboratory / Medical DevicesTeam Management: 3–5+ YearsSalary: 10–15 LPAJob DescriptionWe are looking for an experienced Divisional Application Manager to lead application support, technical operations, customer engagement, and team management across the region.Key Responsibilities- Lead and manage the divisional application support team across the region.- Develop and implement application strategies aligned with business objectives.- Provide scientific and technical guidance on IVD products and solutions.- Support assay implementation, workflow optimization, troubleshooting, validation, and performance evaluation.- Ensure smooth installation, validation, and commissioning of IVD instruments.- Support pre-sales activities, product demonstrations, evaluations, scientific presentations, tenders, and key account engagements.- Build strong relationships with KOLs, laboratory directors, pathologists, microbiologists, clinicians, and hospital management.- Handle application-related customer escalations and monitor customer satisfaction.- Conduct customer training programs, workshops, seminars, and scientific meetings.- Develop SOPs, user manuals, application guides, and training materials.- Lead, mentor, and develop application teams across multiple locations.- Define KPIs, conduct performance reviews, and identify training requirements.- Ensure compliance with quality systems, regulatory guidelines, and company policies.- Track competitor products, technologies, market trends, and customer feedback.- Provide market and application insights to support strategic business planning.Desired Candidate Profile- 8–15 years of experience in IVD, Diagnostics, Clinical Laboratory, or Medical Device industry.- Minimum 3–5 years of team management experience.- Strong knowledge of Clinical Chemistry, Immunoassay, Hematology, Molecular Diagnostics, Microbiology, or related IVD technologies.- Experience in laboratory workflows, validation protocols, and quality management systems.- Exposure to hospitals, diagnostic laboratories, reference labs, and healthcare institutions.- Strong technical, communication, customer management, and leadership skills.Key SkillsIVD | Diagnostics | Clinical Laboratory | Application Management | Technical Support | Clinical Chemistry | Immunoassay | Hematology | Molecular Diagnostics | Microbiology | Instrument Validation | Customer Support | Team Management | Medical DevicesLocation: LucknowSalary: 10–15 LPASourced from naukri
