District Program Coordinator- CSC Program

District Program Coordinator CSC Program

Role Overview

The District Program Coordinator will be responsible for managing and scaling the CSC program across the assigned district, with a target coverage of 400500+ CSCs. The role will focus on CSC (Common Service Center) onboarding, engagement, activation, Team Lead management, and driving business through the CSC network.

Key Roles & Responsibilities:

CSC Network Management

• Own and manage the CSC program across the assigned district.
• Build and maintain a network of 400–500+ active/registered CSCs.
• Ensure complete onboarding of CSCs across the assigned territory.

CSC Training & Engagement

• Conduct regular training and orientation programs for CSCs.
• Maintain continuous engagement with CSCs to improve productivity and activation.
• Communicate new products, schemes, offers, and business opportunities to the CSC network.

Team Lead Management

• Manage 8–10 Team Leads responsible for covering approximately 500–600 CSCs.
• Set clear targets and monitor the performance of Team Leads.
• Work closely with TLs to increase the number of active CSCs and improve productivity.

Beat Planning & Field Operations

• Plan and monitor the daily beat plans of Team Leads.
• Ensure effective territory coverage and regular CSC visits.
• Track field activities, CSC engagement, and performance through regular MIS/reviews.

Business Growth & Activation

• Identify opportunities to increase CSC activation and transaction volumes.
• Drive implementation of schemes and promotional initiatives across the CSC network.
• Analyse CSC performance and take corrective actions to improve productivity.

Candidate Profile:

• 4–5 years of relevant work experience in field sales/distribution/channel management.
• Prior experience in Telecom/Digital Distribution, preferably as a DSE (Distributor Sales Executive) or similar field-sales role.
• Strong geographical knowledge of the assigned district/territory.
• Experience in managing field teams and distributor/retailer networks.
• Strong communication, relationship management, and execution skills.
• Ability to work extensively in the field and manage a large network of CSCs.
• Target-oriented with strong ownership and execution capability.