District Manager, Fulfillment Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a District Manager, Fulfillment Operations based in Canada.

This role offers the opportunity to lead large-scale fulfillment operations and drive performance across a network of partner facilities. The position focuses on optimizing logistics processes, improving operational efficiency, and delivering exceptional experiences for merchants and customers. You will act as a strategic operational leader, connecting fulfillment teams with cross-functional stakeholders across the business. Working in a fast-paced e-commerce environment, you will influence decisions around technology, processes, capacity planning, and continuous improvement. The ideal candidate is a hands-on operations professional who thrives on solving complex challenges and building scalable solutions. This is an opportunity to make a measurable impact while supporting the growth of a rapidly evolving fulfillment ecosystem.

Accountabilities:: The District Manager, Fulfillment Operations will oversee regional fulfillment performance, develop operational strategies, and ensure facilities deliver safe, efficient, and high-quality service.

Manage and grow a regional network of fulfillment centers while supporting operational scalability and business growth.

Monitor, analyze, and report key performance indicators (KPIs) to identify improvement opportunities and drive accountability.

Develop operational leaders and support managers by providing coaching, guidance, and professional development opportunities.

Partner with internal teams including sales, marketing, supply chain, customer service, and merchant support to improve overall service delivery.

Establish operational standards and service-level expectations that enhance merchant satisfaction and customer experiences.

Evaluate capital improvement opportunities involving equipment, technology, automation, and warehouse management systems.

Support the implementation of new operational tools, processes, and systems to improve productivity and efficiency.

Stay informed on evolving e-commerce fulfillment requirements, industry trends, carrier regulations, and operational best practices.

Collaborate with internal and external stakeholders to evaluate fulfillment partners and operational capabilities.

Ensure fulfillment operations maintain strong safety, compliance, quality, and regulatory standards.

Promote continuous improvement initiatives across multiple locations and encourage data-driven decision-making.

Travel regularly to regional facilities to support operational execution and team alignment.

Requirements:

The ideal candidate is an experienced fulfillment and logistics leader with strong operational expertise and the ability to manage complex, high-growth environments.

Bachelor’s degree in operations, logistics, supply chain, business, or equivalent professional experience.

4–6+ years of progressive experience in operations management, fulfillment, logistics, or warehouse leadership.

Strong experience managing direct-to-consumer (DTC) fulfillment operations.

Experience leading complex warehouse or fulfillment environments with multiple stakeholders and operational priorities.

Advanced Microsoft Excel skills with the ability to analyze data, identify trends, and communicate recommendations.

Deep knowledge of warehouse management systems (WMS) and experience partnering with product or technology teams to improve functionality.

Strong understanding of e-commerce operations, fulfillment processes, and supply chain optimization.

Experience with Fulfillment by Amazon (FBA) and/or Seller Fulfilled Prime (SFP) is considered an asset.

Strong leadership and communication skills with the ability to influence teams and stakeholders at all levels.

Ability to thrive in a fast-paced environment with changing priorities and complex challenges.

Hands-on mindset with a willingness to actively engage in operational problem-solving.

Willingness to travel approximately 50% to regional sites across Canada.

Benefits:

Fully remote work opportunity for Canada-based employees.

Opportunity to lead impactful fulfillment operations within a growing e-commerce environment.

Access to advanced AI and productivity tools from the beginning of employment.

Collaborative culture focused on ownership, innovation, and continuous improvement.

Professional development opportunities and leadership growth support.

Opportunity to work with cross-functional teams and influence strategic operational decisions.

Exposure to modern fulfillment technologies, automation, and supply chain solutions.

Inclusive workplace environment that values diverse experiences and perspectives.

High-impact role with direct visibility into operational performance and business growth.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1