Dispute Resolution Specialist (Shipping/Logistics/Freight Forwarding)
Culturecord Business Management Solutions · Chennai · onsite · Posted 1d ago
₹6.0L - ₹7.0L PA3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Deliver highest levels of quality, be customer-oriented & create value for customers
Review, validate, resolve revenue-related disputes
Process, update, and finalize dispute cases
Adhere to SOPs, internal controls, & service-level agreements
(SLAs).
Review, validate, resolve revenue-related disputes
Process, update, and finalize dispute cases
Adhere to SOPs, internal controls, & service-level agreements
(SLAs).
Sourced from naukri
Skills
Customer ServiceIncident ManagementResolutionSOPCustomer Caredispute managementShippingService Level AgreementService levelStakeholderDisputeDispute ResolutionLogisticsSLADispute settlementEscalationsFreight ForwardingComplaintsIncident