{"@context":"https://schema.org","@type":"JobPosting","title":"Dispatch Supervisor","description":"

Role & responsibilities

Team Leadership: Train, mentor, and supervise dispatchers and field personnel. Handle scheduling, performance evaluations, and conflict resolution. [1, 2]
Operational Oversight: Oversee the scheduling and routing of deliveries or emergency responses. Make real-time adjustments to maximize on-time performance and efficiency. [1, 2]
System Monitoring: Utilize Computer-Aided Dispatch (CAD), GPS, and inventory management systems to monitor the location and status of units. [1, 2, 3]
Issue Resolution: Handle escalated customer complaints and resolve field emergencies, accidents, or supply chain interruptions. [1, 2]
Compliance & Reporting: Prepare reports on response times, transportation costs, and service quality to ensure adherence to safety and legal regulations

Preferred candidate profile

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