Disbursement Associate

Role: Disbursement Associate

Experience : 1- 2 years

About The Role

We are looking for a proactive and customer-focused Executive – Abroad Remittance (Forex) to manage overseas tuition fee payments for students pursuing higher education abroad. The role also involves assisting students with essential post-loan financial products and services, including International Bank Accounts, Student Insurance, International SIM Cards, and other value-added solutions. The candidate will work closely with students, education loan counsellors, and partner teams to ensure smooth and timely international fee remittances while delivering a seamless post-loan experience.

Key Responsibilities

• Contact students who have received education loan approvals and are eligible for abroad remittance services.
• Educate students about the international fee payment process and available payment options.
• Collect all required documents, including university fee invoices and payment-related details.
• Generate and share Flywire quotations/payment links and guide students throughout the remittance process.
• Obtain customer consent and coordinate international fee payments.
• Follow up with students to ensure timely completion of remittance transactions.
• Coordinate with internal teams and payment partners to resolve queries.
• Counsel students on International Bank Accounts, Student Insurance, International SIM Cards and other student financial solutions.
• Cross-sell relevant financial and value-added services.
  
  

Required Skills

• Strong communication, counselling, and interpersonal skills.
• Excellent follow-up and relationship management.
• Understanding of international education and student requirements.
• Ability to work in a target-driven environment.
• Problem-solving and customer service skills.
  
  

Preferred Qualifications

• Graduate in any discipline.
• 1–2 years of experience in Forex, education loans, banking/financial services, or cross-selling.
• Experience with Flywire, banks, forex companies, student insurance, or international banking services is preferred.
  
  

Location : Noida

Skills: forex,sales,outbound,loan