Director - Student Housing

Role & responsibilities

• Lead the overall administration and day-to-day operations of student housing/hostel facilities.
• Oversee boys and girls hostels, including student discipline, welfare, safety and conduct.
• Manage hostel wardens, residential staff, security, housekeeping and support teams.
• Ensure effective facilities management, maintenance, cleanliness, security and safety.
• Handle student concerns, grievances, emergencies and disciplinary matters.
• Coordinate with University administration, parents/guardians and other departments.
• Monitor student attendance, movement, incidents and hostel records.
• Ensure timely resolution of maintenance and facility-related issues.
• Handle crisis situations calmly and effectively with strong administrative control.
• Drive continuous improvement in student experience and residential services.

Preferred candidate profile

• 10+ years of relevant administrative / residential / hostel management experience.
• Strong preference for candidates with a Defence background Indian Army, Navy or Air Force, especially those with experience in administration, personnel management, residential establishments or facilities.
• Candidates with strong education sector / university / residential campus experience will be preferred.
• Proven experience in managing large student/residential facilities and teams.
• Excellent communication, interpersonal and people-management skills.
• Ability to communicate effectively in English and local/regional languages.
• Strong discipline, leadership, crisis-management and decision-making abilities.
• Should be comfortable handling both male and female residential facilities.
• Mature, approachable and capable of maintaining a balance between discipline, student welfare and service quality.

A senior, disciplined and people-oriented administrator with strong exposure to hostel/residential operations, facilities management, student handling and team leadership, preferably from the Defence or higher-education sector.