Director - Product Management (Digital product) - Gurgaon - IndiGo

Director of Product (Digital Product) & Growth IndiGo Marketplaces

Level: Director (12-18 yrs experience)

Location: Gurugram, India

Work Mode: Work from Office (All 5 Days, Monday Friday)

Function: Digital & E-Commerce | Reporting To: Business Head IndiGo Marketplaces

Team: Yes (3-4 Product Managers)

About the Role

IndiGo Marketplaces is building one of Indias leading travel and lifestyle commerce ecosystems. The Head of Product & Growth will own product vision, execution, growth, platform evolution and organizational capability across the Marketplace ecosystem.

The Opportunity

This is not a traditional product role. The successful candidate will operate as a business leader, product strategist, delivery driver and growth catalyst, balancing commercial outcomes, customer experience and technology execution.

Marketplace Platform Ownership

Own end-to-end product strategy, roadmap, platform performance, customer experience, scalability, adoption, retention and revenue growth across marketplace businesses.

Business Expansion & New Product Development

Lead identification, development and launch of new digital commerce products, services and customer propositions aligned with long-term Marketplace strategy. Drive initiatives from concept through commercialization, including opportunity assessment, problem discovery, business case development, stakeholder alignment, launch execution and scaling.

Growth, Conversion & Commercial Performance

Own conversion, revenue growth, attach rates, customer engagement, retention, loyalty, funnel optimization and experimentation programs. Drive measurable business outcomes through data-led decision making.

Technical & Delivery Governance

Challenge delivery timelines, evaluate technical trade-offs, understand APIs, integrations and platform architecture, improve delivery predictability and accelerate time-to-market without compromising quality.

Stakeholder Leadership & Influence

Influence without authority across Technology, CX, Loyalty, Finance, Commercial, Operations, Marketing, Procurement, Legal and external partners.

Product Organization Leadership

Build and mentor a high-performing team of Product Managers and Product Owners while establishing governance, accountability and product management best practices.

Experience

12–18 years overall experience, 8+ years in Product Management, 3+ years leading product teams, proven ownership of large-scale consumer platforms and experience driving measurable commercial outcomes.

Preferred Background

Travel, OTA, Airline, Hospitality, Mobility, E-commerce Marketplace, Consumer Internet, Loyalty or Digital Ecosystem experience. Travel domain experience strongly preferred.

Educational Qualifications

Degree in Engineering, Computer Science, IT, Mathematics, Statistics, Economics or similar quantitative discipline.

MBA from a premier institution preferred. Relevant certifications in Product Management, Analytics, Agile or Technology Leadership are advantageous.

Leadership Attributes

Business ownership mindset, technical credibility, commercial orientation, customer obsession, execution excellence, resilience, influence and decision-making under ambiguity.

What Great Looks Like

Establish a long-term product vision, improve conversion and engagement, accelerate delivery velocity, strengthen platform scalability and build a high-performing product organisation within 18–24 months.