Director of Revenue Operations & Strategic Finance

We’re democratizing growth by making coaching a foundational right for every employee, everywhere. Combining human coaching, behavioral science, and technology - including AIMY™, our AI coach - we empower global enterprises to unlock their full potential. Backed by $330M in funding and a network of 3,500+ coaches across 90+ countries, CoachHub is redefining how the world learns and leads through personal, measurable, and scalable development.

Joining us means stepping into a place where ownership is real, curiosity is fuel, and change is the norm. You'll work with teams who support each other, push boundaries, and take pride in building products that genuinely make a difference in people's lives. If you want your work to matter, not just as tasks but as impact felt by people every day, this is where you thrive.

Director of Revenue Operations & Strategic Finance

Location: Remote from Spain, UK or Germany (optional Hybrid in Berlin)

Reporting to: VP of Finance

About the Role

As the Director of Revenue Operations & Strategic Finance, you will be responsible for shaping and steering CoachHub’s financial plan and go-to-market strategy.

Reporting directly to the VP Finance, you will act as the dedicated business partner to our Sales organization, while also partnering closely with Customer Success, Product & Tech and Support functions. Your focus will be on driving sustainable, profitable growth by connecting commercial performance, operational reality and financial outcomes.

This is a hands-on role for someone who can fly high and dive deep - acting as an eye-level sparring partner to senior commercial and finance leaders while also being willing to get into the details and drive important topics personally.

You will lead and develop a team of Revenue Operations and FP&A professionals while helping shape and further build the function as CoachHub continues to scale.

Key Responsibilities

Revenue Operations & Commercial Partnering:

• Revenue forecasting & steering: Own pipeline and bookings forecasting, develop the latest view of expected progress on deals and work with Sales leadership to define measures to reach targets.

• Sales & Marketing resource allocation: Advise on staffing and deployment of commercial resources to maximise return on investment.

• Sales incentives design: Partner with the compensation team on quota and variable compensation topics, ensuring commercial incentives are aligned with business objectives.

• Commercial performance improvement: Turn complex commercial and financial data into clear insights and recommendations that drive commercial business decisions.

• Revenue operations improvements: Partner with the Go-to-market systems team to improve processes, tools and ways of working across the commercial organization, independently identifying and driving opportunities to increase efficiency.

Strategic Finance & Planning:

• Financial planning: Develop an integrated financial plan from contract value (ACV / TCV), through the P&L to cash flow, working closely with stakeholders across the business.

• Forecasting & steering: Translate financial and operational performance into clear insights and recommendations for senior leadership.

• Business partnering: Partner with the VP Finance and senior stakeholders on strategic business decisions, ensuring commercial initiatives are grounded in the broader financial picture.

• Reporting: Lead the team to efficiently deliver management, investor and bank reporting

Leadership:

• People leader: Lead and develop a diverse team of Revenue Operations and FP&A professionals across financial and operational disciplines.

• Trusted advisor: Act as a dedicated business partner to senior commercial leadership and role model strong business partnering for your team.

• Pragmatic operator: Bring structure and best practices where needed, while adapting them to what is actually fit-for-purpose for CoachHub rather than simply applying established blueprints.

• Independent driver: Set your own agenda, identify opportunities and drive meaningful change independently in an environment where ambiguity is part of the job.

Your Profile

• Revenue & Commercial Expertise: Strong experience partnering with Sales or commercial leadership — owning or driving revenue forecasting, pipeline, GTM planning and commercial performance.

• Finance Foundation: Solid finance background with strong analytical and commercial-modelling skills — you're comfortable in raw data and can synthesise it into clear strategic insight. Deep FP&A or strategic-finance expertise is valued but can be further developed on the job where the commercial and finance-partnering foundation is already strong.

• Business Partnering: Proven track record partnering VP- and C-level stakeholders and influencing decisions without direct authority.

• Leadership: Experience building and developing high-performing analytical teams, including at least 2–3 years directly leading a team.

• Builder & Scale-up Mindset: Demonstrated ability to independently build, improve or reshape processes, teams or ways of working — setting your own agenda and adapting best practices pragmatically to a scaling business, rather than applying a big-company blueprint.

• Communication: Exceptional communication and storytelling — you make complex financial and commercial concepts simple and engaging for senior stakeholders.

• Tech Stack (Preferred):

  • Proficiency in modern FP&A/planning platforms.

  • Experience with BI and CRM tools (e.g., Salesforce, HubSpot, Tableau, Looker); SQL knowledge is a strong plus.

• Educational Background: University degree in Business Administration, Finance, (Business) Mathematics, Computer Science, or a related quantitative field. A professional finance qualification (CIMA, CFA) or MBA is a plus.

• Language: Fluent English required. German is a plus.

What we offer

• Own it, drive it: Competitive salary and equity - real scope to shape a function, not just run it, and when we grow, you grow.

• Grow through coaching & doing: Access to your own certified coach, AIMY (our AI coach), and genuine stretch - this is a role built to broaden your remit across revenue and finance, not keep you in one lane.

• Work-life that works: Remote-first, with flexible options, Wellbeing Days + 1 Volunteering Day, and extra holidays (above the legal minimum in most locations).

• Thrive in change: No boring days - we experiment, test and learn. Agile ways of working, real autonomy to set your own agenda, and recognition for fresh ideas.

• Purpose in every role: Mission-driven work that changes lives, not just business results.

Our Commitment to Inclusive Hiring

At CoachHub, we’re building a workplace where everyone can thrive. We welcome people of all backgrounds, identities, and lived experiences - because diverse teams create better ideas, deeper empathy, and bigger impact.

If you’re excited about the role but don’t tick every box, we encourage you to apply. Growth starts with taking a chance.

About CoachHub

CoachHub is the global leader in digital and AI coaching that enables organizations to create personalized, measurable and scalable coaching programs for their entire workforce, regardless of department and seniority level. As the leading talent development platform, organizations who use CoachHub benefit from increased employee engagement, higher levels of productivity, improved job performance and greater retention.

Our scientific, holistic coaching approach has been formulated by our Innovation Lab, a collective of in-house learning experts, behavioral scientists and a dedicated Science Council of research leaders from around the world. Together, they leverage scientific evidence and platform insights to maximize business impact and drive innovation at CoachHub.

Alongside its development and implementation of AI coaching, CoachHub has a global pool of over 3,500 certified business coaches in 90 countries across six continents, with coaching sessions available in over 80 languages. Serving more than 1,000 clients worldwide, CoachHub’s leading digital and AI coaching programs are based on proprietary scientific research, AI insights from renowned academics and development from its Innovation Lab.

CoachHub is backed by leading tech investors, including Sofina, SoftBank Vision Fund 2, Molten Ventures, Speedinvest, HV Capital, Partech and HSBC Innovation Banking. CoachHub was certified as a carbon-neutral company and consistently measures, reduces, and implements strategies to minimize its environmental impact.