Director of Cloud Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Cloud Operations based in the United States.

This role offers the opportunity to lead strategic and operational initiatives within a fast-paced technology environment, driving efficiency, scalability, and business performance. The ideal candidate will oversee critical operational functions, including contract management, financial oversight, vendor relationships, and process optimization. You will partner closely with executive leaders and cross-functional teams to improve operational frameworks and support organizational growth. This position requires a strong understanding of professional services operations, where service delivery, financial management, and partner coordination intersect. The successful candidate will help establish best practices, strengthen business processes, and provide insights that influence strategic decision-making. This is a remote leadership opportunity for an experienced operations professional who thrives in collaborative, distributed environments.

Accountabilities:: Lead the management of customer, partner, and vendor contracts throughout their full lifecycle, including negotiation, renewal, compliance tracking, and documentation.

Collaborate with legal, finance, and delivery teams to support contract strategy, reduce risks, and ensure contractual obligations are fulfilled.

Review and analyze monthly financial performance, including P&L reporting, forecasts, budget-to-actual analysis, and operational metrics.

Partner with finance teams to ensure accurate revenue recognition, reporting integrity, cost optimization, and revenue improvement opportunities.

Provide executive-level analysis, recommendations, and operational insights to support strategic planning and business decisions.

Develop and maintain strong relationships with vendors and strategic partners while evaluating performance and identifying opportunities for increased value.

Ensure vendor and partner capabilities align with organizational objectives and operational priorities.

Improve business processes across delivery, sales, and back-office functions by implementing scalable frameworks, KPIs, and communication practices.

Support leadership teams with resource planning, operational coordination, and initiatives that enable continued growth.

Requirements:

Bachelor’s degree in Business Administration, Finance, Operations Management, or a related discipline; MBA or equivalent experience preferred.

7+ years of experience in business operations, strategic operations, or related leadership roles, including at least 3 years within a professional services environment.

Proven expertise in contract management, financial reporting, revenue operations, and vendor or partner relationship management.

Strong analytical skills with the ability to interpret financial data, identify trends, and develop actionable recommendations.

Excellent communication, organizational, and stakeholder management abilities.

Experience leading initiatives in remote-first or distributed team environments.

Background in technology, cybersecurity, consulting, or government-focused professional services is highly valued.

Familiarity with compliance-driven environments such as FedRAMP, SOC 2, ISO frameworks, or similar standards is preferred.

Benefits:

Competitive salary range of approximately $170,000–$180,000, depending on skills, experience, education, certifications, and other qualifications.

Fully remote work flexibility.

Comprehensive health, dental, and vision insurance coverage.

401(k) matching program.

Paid time off and company holidays.

Short-term disability, long-term disability, and life insurance coverage.

Referral bonus opportunities.

Professional development and education reimbursement.

Parental leave benefits.

Opportunity to influence operational strategy within a technology-focused organization.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1