Director - North America Enterprise Sales

Director North America Enterprise Sales

Supply Chain & Industrial Distribution

Location: India (Remote/Hybrid) | Travel: 25-40% (United States) | Reports To: CEO

About Vserve:

Vserve provides offshore business process and eCommerce operations services to U.S.-based industrial distributors, manufacturers, brands, and retailers covering catalog management, PIM, eCommerce operations, supply chain support, customer service, finance & accounting, and AI-enabled business processes. Over 95% of our business comes from North America, and we are now expanding into the industrial distribution and supply chain ecosystem.

The Opportunity:

We are looking for a senior enterprise sales leader with strong relationships across North American supply chain, manufacturing, industrial distribution, or enterprise software sectors. This is not a traditional BPO sales role we need someone who can engage C-level executives, leverage an existing network, build strategic partnerships, and drive complex enterprise sales cycles.

Key Responsibilities:

- Own the full enterprise sales cycle from prospecting to contract execution across North America

- Build C-level relationships and generate opportunities through personal network, outbound efforts, and referrals

- Develop strategic partnerships with ERP partners, systems integrators, consulting firms, and industry associations

- Identify and pursue opportunities across Industrial Distribution, Manufacturing, HVAC, Electrical/Plumbing Distribution, Building Materials, MRO, and Automotive Aftermarket

- Represent Vserve at industry conferences, trade shows, and executive events

- Collaborate with delivery teams on proposals, account expansion, and new service positioning

Required Experience:

- 10-15+ years of enterprise B2B sales experience, with proven success selling into North American companies

- Background in Supply Chain, ERP, WMS, Manufacturing Software, IT/Consulting, or BPO solutions

- Track record of closing six- to seven-figure USD deals

- Existing executive relationships in industrial/manufacturing/logistics sectors

- Experience managing long, multi-stakeholder enterprise sales cycles

Preferred Background:

Candidates from organizations such as SAP, Oracle, NetSuite, Blue Yonder, Manhattan Associates, Infor, Epicor, Microsoft Dynamics, Accenture, Deloitte, PwC, KPMG, TCS, Infosys, Wipro, Genpact, or similar firms serving supply chain/industrial clients.

Ideal Candidate:

Strong industry reputation; comfortable engaging CEOs and senior leaders; active network that drives introductions; consultative seller who identifies business problems rather than just pitching services; strategic, entrepreneurial mindset.

Key Performance Indicators:

- First 90 Days: Territory plan, target account list, 20+ executive meetings, active pipeline build

- First 6 Months: $23M qualified pipeline, strategic partnerships initiated, proposals submitted, initial deals closed

- Annually: Meet revenue targets, maintain 4x pipeline coverage, expand partner ecosystem

Qualifications:

Bachelor's degree required (MBA preferred); excellent English communication; strong presentation/negotiation skills; willingness to travel extensively.

Compensation:

Competitive fixed salary plus uncapped performance incentives, international travel exposure, and direct collaboration with the CEO on strategic growth.

Why Join Vserve?:

A rare chance to shape the go-to-market strategy for a fast-growing, profitable offshore operations partner serving North America's industrial and supply chain sector with real autonomy and impact.