Director - Medical Coding

This role is with our client, an AI-Powered Revenue Cycle Intelligence Platform, transforming the healthcare billing stack with autonomous medical coding, proactive denial prevention, and workflow automation solutions.

Location: Bengaluru

Experience: 10+ years

Role: Head of Medical Coding

Mode: Work from Office

Head of Medical Coding- Job Overview

We're looking for an experienced and client-facing Head of Medical Coding to join our team

in Bangalore to head the entire medical coding team, ensure compliance and drive

excellence across complex medical specialties. This leadership role requires deep Subject

Matter Expertise (SME) in coding, strong team coaching and mentoring, and the ability to

confidently engage with clients, auditors and stakeholders.

Key Responsibilities:

• Leadership & Oversight: Lead, mentor and manage the coding team, ensuring accuracy, productivity and adherence to compliance standards.
• Client Engagement: Act as the primary point of contact for coding-related client calls, audits and reviews; present coding strategies and outcomes with clarity and professionalism. Take ownership of onboarding new clients and integrating them into coding workflows smoothly and efficiently.
• Strategic Collaboration: Work cross-functionally with operations, product, QA and compliance teams to align coding workflows with company goals and technology enhancements.
• Regulatory Compliance: Ensure that all coding practices are up-to-date with the latest CPT, ICD-10, HCPCS, and payer-specific requirements.
• Training & Development: Oversee ongoing training programs to keep the team current with regulatory and procedural updates.
• Reporting: Provide detailed reporting on coding accuracy, productivity metrics and audit outcomes to leadership and clients.

Required qualifications:

• Certification: CPC, CCS or equivalent (AAPC or AHIMA) – Required. CRC or CPMA is a plus.
• Experience: 12+ years in medical coding, including at least 5 years in a leadership role; strong exposure to surgery and multispecialty coding is preferred.
• Client-Facing Skills: Strong presentation, communication and interpersonal skills; experience handling US-based clients is highly desirable.
• Domain Expertise: Deep knowledge of CPT, ICD-10-CM, HCPCS and payer guidelines.
• Team Management: Proven ability to manage, mentor, and grow high-performing coding teams.
• Analytical Thinking: Ability to resolve complex coding issues, analyze trends, and optimize workflows.
• Professionalism: High ethical standards, confidentiality and a collaborative