Director, Marketing AI Transformation

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Job Title: Director, Marketing AI Transformation Department: Marketing Reports to: Chief Marketing Officer (CMO) Location: Remote Role Summary: The Director, Marketing AI Transformation will serve as the driving force behind the adoption and scaling of AI technologies across the marketing organization. This individual will serve as a bridge between senior leadership, marketing teams, and cross-functional stakeholders, ensuring AI tools and strategies align with the company's broader business objectives. By identifying high-impact use cases, fostering a culture of AI literacy, and championing responsible AI practices, this leader will position the company to achieve operational excellence and innovation in marketing. In addition to leading adoption efforts, this role will establish and chair a cross-functional Marketing AI Council. The Council will act as a guiding coalition, bringing together key stakeholders from all functions of marketing, as well as representatives from IT and legal to ensure the responsible, strategic, and cohesive implementation of AI within marketing.  Key Responsibilities: Strategic Use Case Development:

Collaborate with CMOs, VPs, and team leads to identify and prioritize AI-driven marketing use cases that deliver measurable business value. Pilot initiatives that demonstrate the potential of generative AI in improving efficiency, personalization, and ROI across marketing campaigns.

AI Council Leadership:

Establish and lead a Marketing AI Council composed of cross-functional leaders and contributors to guide the marketing team’s AI strategy. Ensure the Council operates as a hub for ideation, oversight, and alignment on AI adoption efforts, shared learning, facilitating discussions, and documenting outcomes. Develop AI governance frameworks and usage guidelines in collaboration with the Council to address ethical, operational, and security considerations as it relates to marketing usage.  Represent marketing’s best interest on the corporate IT-led AI Council and share best practices and learnings across the organization

AI Literacy and Enablement:

Lead the development of AI literacy programs, including training for marketers at all levels on tools, ethical considerations, and best practices. Work with the Council to establish and communicate AI usage guidelines across the organization.

Change Management:

Drive cultural and behavioral change by inspiring teams to embrace AI as a tool for creativity and efficiency. Create a robust communication plan to share wins, lessons learned, and insights from pilot projects.

Leadership and Influence:

Act as an influencer and thought leader, working with cross-functional teams and stakeholders to build buy-in for AI adoption. Foster relationships with key executives and managers to overcome resistance and address concerns.

Performance Measurement and Reporting:

Develop and track KPIs to measure the impact of AI tools on marketing performance, such as cost savings, time-to-market, and content quality. Regularly present updates and insights to the CMO and other senior leaders.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.