Director - IT & Operations

Role & responsibilities

• Directing and managing Operations team and activities which aligned with the regulations and corporate values and goals
• Leadership, Direction and management to the Operations and Back Office team
• Company Incorporation and Regulatory compliance, Coordinate with consultants to incorporate the company under applicable laws.
• Banking and Financial Management
• Strong PHP skills with experience in Laravel or Yii, MySQL, Linux, and Nginx.
• Experience leading an IT/development team and managing system development, deployment, maintenance, and incident handling.
• Able to act as the main IT PIC for RBI inspections, audits, and regulatory queries, including preparing technical explanations, supporting documents, and corrective action plans.
• Knowledge of Go or Java is preferred.
• Responsible for ensuring IT systems, policies, SOPs, access controls, security measures, and technical documentation meet RBI and company compliance requirements.
• Directing and reviewing the on-going efforts to achieve the most effective Business strategy and method
• Communicating and engage with all stakeholders
• Monitoring Operations team activity and targets
• Standardized procedures and ensure they are complied with the regulations and documented
• Business Developing and New Ideas of Simply of Process
• collaborate with consultants and legal advisors to address disputes, Customer Service and Management
• Ensure the company's vision and policies are upheld in all activities

Preferred candidate profile

• Have a Bachelor Degree in Finance/Accounting/Business/Management/Law or equivalent, Master Degree is preferred
• Minimum 5 years of IT/software development experience, preferably in NBFC, fintech, lending, or financial services. Proven track record of handling regulatory matters and liaising with government or banking authorities.
• Strong Interpersonal and Communication Skills
• Exceptional organizational and problem-solving ability
• Proactive and results-driven
• Ability to handle sensitive matters with discretion
• Demonstrates integrity and professionalism at all times