Director, Health Systems Sales

Our Mission

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. 

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

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Your Impact on our Mission

Zocdoc is transforming how patients access healthcare. As Director, Health Systems Sales, you’ll play a critical role in expanding that mission by building strategic partnerships with the nation’s leading health systems.

You’ll lead and develop a high-performing enterprise sales team responsible for acquiring, growing, and strengthening relationships with some of the largest healthcare organizations in the country. You’ll also help shape our commercial strategy, operating model, and approach to sustainable growth.

You’ll enjoy this role if you are…

Personally motivated by improving patient access to healthcare

Energized by building and transforming high-performing sales organizations

A hands-on leader who balances strategic thinking with near-term execution

Passionate about coaching, developing talent, and creating a culture of accountability

Comfortable navigating complex enterprise relationships and evolving market opportunities

Serious about your work, but not about yourself. Let’s face it - the way things are going, you kind of need a sense of humor

Your day to day is…

Leading a team responsible for acquiring, growing, and retaining enterprise health system customers

Developing commercial strategies that align with company priorities and evolving market opportunities

Coaching sellers on strategic account planning, executive engagement, and complex enterprise negotiations

Building trusted relationships with senior health system executives and identifying opportunities to expand partnerships

Establishing disciplined operating rhythms across forecasting, account planning, and business reviews

Using data to identify trends, improve decision-making, and drive predictable revenue growth

Recruiting, developing, and retaining exceptional sales talent while creating opportunities for continued growth

Partnering with Customer Success, Technical Sales, Product, Marketing, Implementation, and executive leadership to improve customer outcomes

Translating complex business challenges into clear priorities and actionable plans

Building repeatable commercial processes and organizational capabilities that scale with the business

You’ll be successful in this role if you have…

7+ years of progressive sales leadership experience, including experience leading enterprise sales teams

Experience selling complex solutions to health systems, integrated delivery networks, academic medical centers, or other large healthcare organizations

Demonstrated success leading a sales organization through growth, transformation, or organizational change

A strong track record of coaching and developing enterprise sellers

Experience developing strategic account plans and navigating sophisticated enterprise buying cycles

Strong executive presence with the ability to influence senior customer and internal stakeholders

A data-driven mindset and experience using analytics to improve commercial performance and decision-making

The ability to balance short-term revenue goals with long-term customer and business outcomes

A collaborative leadership style and experience aligning cross-functional teams around shared priorities

A bachelor’s degree; an advanced degree is a plus

Benefits:

Flexible, hybrid work environment at our convenient Soho location

Unlimited Vacation

100% paid employee health benefit options (including medical, dental, and vision)

Commuter Benefits

401(k) with employer funded match

Corporate wellness program with Wellhub

Sabbatical leave (for employees with 5+ years of service)

Competitive paid parental leave and fertility/family planning reimbursement

Cell phone reimbursement

Catered lunch everyday along with beverages and snacks

Employee Resource Groups and ZocClubs to promote shared community and belonging

Great Place to Work Certified

Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity.

Remote Base Salary Range $170,000 — $235,000 USD

About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. 

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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