Director, Growth

Director, Growth – Job Description

Employment Type: Full-time, exempt Level: Director Location: Remote

Who we are:  

At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 65+ to solve long-standing problems: rushed appointments, long wait times, and care that's generalized rather than specialized towards women’s needs later in life such as post-menopausal care, bone and joint health, weight management, and mental, social and emotional well-being. 

Our patient-centric primary care clinics are dispersed across Minneapolis/St. Paul, MN. We are thrilled to serve the Twin Cities metro in our clinics located in Highland Park (St. Paul), Crystal, and South Minneapolis, Rosedale and Eagan. Our team of 120+ colleagues is on a mission to innovate the primary care landscape for women 65+. We’re seeking like-minded individuals with a shared passion to join us! 

About the Director, Growth Role:

The Director of Growth is responsible for achieving and managing channel growth for their assigned market. The leader oversees and manages sales performance, holds sales professionals accountable to the required level of sales activity and client relationships to ensure the achievement of business performance targets and standards. They nurture, cultivate and build direct-to-seniors and business-to-business partnerships. The leader is also responsible for process enhancements to ensure sustainable growth and accurate forecasting. They are critical deliverers of our Value Proposition to communities and general public.

Core Responsibilities:

• Manage personnel and develop sales and sales support staff. Develop specific plans to ensure revenue growth in company services- patient registration. Review progress of sales roles throughout the company
• Improve market share in key strategic lines of service. Assist sales personnel in establishing personal contact and rapport with key local communities serving Medicare-eligible seniors
• Educate sales team by establishing programs and/or seminars in the areas of new account sales and growth, sales of emerging services and multi-service sales, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support, management of expenses and business & financial issues on contracts. Hold regular meetings with sales staff.
• Accurately forecast annual, quarterly and monthly revenue streams. Provide quarterly results assessments of sales staff's productivity.
• Coordinate proper company resources to ensure efficient and stable sales results. Formulate all sales policies, practices and procedures.
• Interprets short- and long-term effects on sales strategies in operating profit.
• Establish and control budgets for community event expenses. Reviews expenses and recommends economies.
• Implement and manage field support tools, including systems which capture sales activity, sales pipelines and account assignments; training programs; productivity initiatives; account and territory planning methodologies and customer communication tools
• Attract, recruit, hire, develop, motivate and retain high-impact sales staff capable of meeting/exceeding sales quotas
• Monitor performance and acts, as necessary, to ensure timely resolution of performance and personnel issues

Must-have Qualifications and Skills:

• Advanced, hands-on Sales skills and knowledge
• At least 10 years of complete, full-cycle healthcare sales experience
• Excellent communication and interpersonal skills. Expertise in Representative relations
• Highly analytical/Data driven with the ability to report out metrics in executive setting
• Experience working for a large, best practice, healthcare firm (++). Preference for experience in Direct Marketing Organizations (++)
• Sales Force and Microsoft Office Suite proficiency
• Must be able to travel at least 20% to various markets
• Fluent in English. Bilingual (Spanish/English) is a plus
• Must be eligible to work in the US

Herself Health supports Equal Employment Opportunities (EEO). We are committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender identity or expression, sexual orientation, marital status, disability status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.