Director, Finance Enterprise Systems (Netsuite)

We are looking for an AI-forward, strategic Senior Manager to lead our Finance Applications portfolio within Enterprise Systems. This is a high-impact role for a leader who thrives in ambiguity, brings order to complex cross-functional programs, and uses AI as a force multiplier across delivery, design, and decision-making. You will own end-to-end transformation of our Order-to-Cash, Procure-to-Pay, and Record-to-Report ecosystems — partnering with Finance, Procurement, Revenue Operations, IT, and external vendors to deliver outcomes that move the business forward.

If you are equally comfortable architecting a multi-quarter roadmap, stakeholder management, performing RCA, and presenting risk trade-offs to executives — we want to talk to you.

Responsibilities:

• Lead with strategy. Define and own the multi-year roadmap for Finance enterprise applications, aligning technology investments with business objectives across Order-to-Cash, Procure-to-Pay, and Revenue/Close cycles.
• Turn chaos into clarity. Step into ambiguous, fast-moving programs and bring structure — clear scope, owners, decisions, and outcomes — without slowing the business down.
• Drive AI-native delivery. Embed AI tools (Claude, Microsoft Copilot, and emerging assistants) into how the team operates: requirements drafting, test case generation, change documentation, status reporting, code review, and stakeholder communication. Set the standard for what an AI-augmented Finance Systems team looks like.
• Own the systems stack. Provide hands-on leadership across NetSuite, Zuora, SAP Ariba, and Klarity — partnering with admins, developers, and integration teams on configuration, enhancements, integrations, and support.
• Manage stakeholders end-to-end. Be the trusted partner to Finance, Accounting, RevOps, Procurement, Legal, and IT leadership. Translate business problems into delivery plans; translate technical trade-offs into business language.
• Run disciplined programs. Establish PMO best practices, govern scope/schedule/budget/quality, lead steering committees, manage risks and escalations, and deliver predictably across waterfall, Agile (Scrum/Kanban), and hybrid models.
• Lead vendors and SIs. Manage external implementation partners and product vendors — set expectations, hold them to outcomes, and integrate their work cleanly with internal teams.
• Protect the business. Ensure compliance with SOX, ITGC, and information security policies. Partner with internal and external auditors as a credible system and process owner.
• Continuously improve. Identify automation, simplification, and AI-driven opportunities that reduce cost, accelerate close, improve data quality, and free the team for higher-leverage work.

Qualifications:

• Experience. 15+ years in Enterprise Systems / Technical Program Management, including 5+ years leading Finance application portfolios in mid-to-large enterprises (preferably SaaS, subscription, or high-growth tech).
• Hands-on systems expertise. Deep, working knowledge of NetSuite (ERP), Zuora (Revenue) and SAP Ariba (Procure-to-Pay). You can sit with an admin or developer and reason about configuration, data flow, and integration design — not just manage from a distance.
• AI fluency — hands-on, not theoretical. Demonstrated, daily use of Claude and/or Microsoft Copilot to ship work faster: writing prompts that get usable output, building lightweight workflows, evaluating AI suggestions critically, and coaching a team/s to do the same.
• Stakeholder management at the highest level. Track record of influencing VPs, CFOs, controller, and cross-functional peers — managing divergent expectations and landing decisions in writing.
• Chaos-to-clarity operator. Known for walking into messy programs and producing a one-page plan that everyone agrees with by end of week.
• Program delivery range. Comfort with both Waterfall and Agile (Scrum, Kanban, Lean); fluent in Jira, Confluence, MS Project, and modern collaboration tooling.
• Compliance grounding. Practical understanding of SOX, ITGC, segregation of duties, and audit support for finance systems.
• Education. Bachelor's in computer science, Engineering, IT, or related discipline. MBA or advanced technical degree is a plus.

Nice To have:

• PMP, PgMP, SAFe, or equivalent program management certification.
• Experience with Salesforce, Coupa, or Oracle Fusion Apps adjacent to the core stack.
• Prior experience leading offshore/onshore delivery models from Pune.
• Exposure to data platforms azure Datalake and finance analytics.