Director Enterprise Applications

Director – Enterprise Applications is accountable for end-to-end ownership of the enterprise application landscape with primary focus on Workday and Oracle Fusion (and related SaaS platforms), ensuring the platforms are stable, secure, compliant, and value-generating. The role drives platform strategy and roadmap, governs delivery across run + transform, and establishes a product-led operating model suited for a Global Capability Center (GCC)—moving from ticket fulfillment to business outcome ownership

Core Responsibilities

1)Enterprise Application Leadership (Run + Transform)

• Own application strategy, architecture alignment, roadmap, delivery, and operations for enterprise platforms with focus on Workday and Oracle Fusion.
• Ensure platform stability, security, controls, and compliance; drive continuous improvement through standardization and automation.
• Establish clear service ownership across modules, integrations, data flows, roles, and environments (Prod/DR/Test).

2) Product Management & GCC Mindset (Critical)

• Operate platforms as products, not projects: define product vision, user journeys, adoption goals, value metrics, and a roadmap tied to enterprise outcomes.
• Build product rituals appropriate for a GCC: discovery with business, backlog management, quarterly planning, release governance, and benefits tracking.
• Drive stakeholder alignment on what value the platform should create (cost, compliance, cycle time reduction, experience) and ensure execution tracks to those outcomes.

3) Program / Portfolio Delivery Management

• Lead major change programs (implementations, migrations, module rollouts, process redesign), ensuring integrated plans, dependency management, and delivery quality.
• Own governance forums, executive reviews, risk/issue management, and decision capture—ensuring predictable execution.

4) Integration, Data, and Platform Interoperability

• Own enterprise integration approach between Workday, Oracle Fusion, and surrounding systems (identity/access, reporting, payroll, procurement, travel/expense, project systems, etc.).
• Reduce integration complexity and risk by driving standard patterns, rationalization, and strong interface governance.
• Ensure robust reporting/analytics enablement (e.g., embedded analytics and enterprise reporting visibility) and data quality controls.

5) Service Delivery & Operations Excellence

• Oversee incident/problem/change management for enterprise apps; ensure SLA adherence and strong root-cause practices.
• Mature production readiness, release management, and operational controls with measurable improvements in MTTR, recurring incidents, and change success rates.

6) Vendor, Financial, and Commercial Management

• Manage SI/AMS vendor performance and commercial outcomes (SOW governance, productivity, quality, cost optimization).
• Drive platform cost efficiency and value realization—leveraging enterprise license optimization opportunities where applicable.

7) Team Leadership & Capability Building

• Build and lead a high-performing team of product owners/platform leads, solution/integration leads, analysts, and support managers.
• Create strong career paths, skill-building plans, and a culture of ownership aligned to GCC value creation.

Stakeholders & Collaboration

• Partner with Finance, HR, Procurement, Business Operations, Security/Risk, Architecture, and Global IT leaders.
• Collaborate with platform owners and dependent application teams to ensure cohesive enterprise outcomes and minimal fragmentation.

Required Experience & Qualifications

• Experience: 20+ years in enterprise applications / digital transformation; approximately 10 years leading large-scale enterprise platforms and teams.
• Proven leadership of Workday and/or Oracle Fusion landscapes across implementation + steady-state operations (run + transform).
• Strong program/portfolio delivery experience with executive governance, risk management, and cross-functional stakeholder leadership.
• Demonstrated product management exposure in a GCC (product mindset, roadmaps/OKRs, value metrics, adoption, stakeholder discovery).
• Experience with SaaS operating models, vendor management (SI/AMS), and cost/value optimization.

Key Skills / Competencies

Enterprise Platform Leadership

• SaaS platform governance, operating model design, controls & compliance, service reliability.

Product & Strategy

• Roadmapping, prioritization frameworks, user experience orientation, change adoption, benefits realization.

Delivery Excellence

• Portfolio management, agile-at-scale practices, release/change governance, dependency management.

Integration & Data

• Enterprise integrations, middleware patterns, role-based security/workflows, reporting/analytics enablement.

Leadership

• Executive communication, influencing without authority, coaching leaders, building accountable cultures, continuous improvement culture, business orientation instead of platform focused.

Preferred / Nice-to-Have

• Prior ownership of Travel & Expense / ERP modernization and unification initiatives leveraging Oracle Fusion capabilities.
• Experience building platform-as-a-product motions (intake → discovery → delivery → adoption → measurement).

Exposure to corporate applications portfolio beyond Workday/Fusion (e.g., planning, workforce tools, project/portfolio, enterprise schedulers) as part of broader enterprise stack ownership