Director Consulting

About Us:

HighRadius provides a single Agentic AI platform for the Office of the CFO. It integrates 180+ agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. HighRadius guarantees operational KPI improvements by mapping them to specific agents on the platform. With a 3-6 month go-live period, HighRadius drives value creation at 1300+ enterprises such as 3M, Unilever, Bristol-Myers Squibb Company, Red Bull, Lufthansa, and more. HighRadius has been consistently recognized as a market leader by Gartner, IDC, and Forrester.

Job Summary:

This incumbent will play a key leadership role on the Consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high performing team. This role will be a trusted adviser to our customers to deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. S/he will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success. This is a highly visible and complex role since the candidate will be the Senior point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills.

Responsibilities:

● Manage a portfolio of up to 10-15 Business Transformation Enterprise projects or couple of Strategic engagements of varying complexity at any given time

● Lead the implementation services & consulting for assigned clients

● Implementation scoping, estimating and Contract reviews

● Work with cross departments (Sales, Product Management, Customer Value, Infrastructure) to be able to come up with solutions which help provide value to clients

● Build strong relationships with Senior client stakeholders of Fortune 1000 companies

● Manage project resources including Project Managers, Solution Architects, and Consultants 

● Manage project issues/risks and client expectations and escalate as needed

● Assist in building playbooks and and benchmarks from completed projects

● Understanding of Business processes and System architecture

● Arranging and conducting initial Executive and CxO discussions and positioning meetings.

Desired Experience:

● Bachelor's degree required

● Professional Services Director/ Project Manager / Practice Head / Sr. Director for 3+ years

● 12+ years of progressive consulting project management experience

● Experience in functional or technical roles in implementation of large ERP systems is a plus

● Independent thinking with keen problem solving skills

● Ability to adapt to changing schedules and multiple work plans

● High organization and prioritization skills

● Excellent verbal, written and interpersonal skills

● Willingness to take hands-on approach to managing client needs and troubled engagements.

Critical Knowledge, Skills, and Abilities Requirements:

● Very strong Stakeholder Management skills with flair to establish staring relationship and influence decision making with client execs based out of NA/ EMEA

● Strong Program Management skills with ability to Zoom in/Zoom out of engagements based on portfolio reviews and program risk

● Passionate about building teams, talent identification and hiring externally to help build a strong future consulting foundation

● Excellent Team management and collaboration skills with special emphasis on establishing personal rapport with his/her team

● Proven problem solving, risk mitigation and analytical skills

● Ability to handle high pressure situations

● Strong ownership to drive the projects from start to finish with maximum client delight.