Director - Consulting & Insights

Role Overview:

We are seeking a dynamic and experienced candidate to join the consulting team. The ideal candidate will lead and deliver high-impact consulting engagements across operating model design, Global Capability Center (GCC) strategies, process improvements, sourcing model optimization, and change management. The role requires strong analytical skills, client engagement capability, and a proven ability to translate strategic objectives into actionable execution plans for global enterprises.

Key Responsibilities:

Consulting Delivery & Subject Matter Expertise

• Lead the design and implementation of operating models for global and regional functions, enabling scalability, efficiency, and innovation.
• Assess and recommend sourcing models (in-house, outsourced, hybrid) and vendor strategies aligned to business goals.
• Develop GCC strategies including setup, scale-up, transformation, and optimization.
• Drive process improvement initiatives using Lean, Six Sigma, or similar methodologies to deliver measurable business outcomes.
• Lead change management programs, including stakeholder alignment, communication, training, and adoption tracking.

Client Engagement & Relationship Management

• Act as the primary point of contact for senior client stakeholders, building trusted advisory relationships.
• Facilitate workshops, design sessions, and executive briefings to align stakeholders and secure buy-in.
• Present insights, recommendations, and roadmaps to C-suite and senior leadership.

Project & Team Leadership

• Structure, plan, and manage projects end-to-end, ensuring quality delivery within timelines and budgets.
• Lead cross-functional teams
• Provide coaching, mentoring, and skill development to team members.

Thought Leadership

• Contribute to intellectual capital creation, including frameworks, case studies, and whitepapers.
• Support proposal development, client pitches, and pursuit activities.
• Stay updated on industry trends in GCCs, operating models, sourcing strategies, and digital transformation

Qualifications:

• Fulltime MBA from Tier -1 universities or equivalent
• 9–18 years in management consulting or relevant industry leadership roles with proven delivery in operating models, GCCs, process improvement, sourcing, and change management
• Demonstrated experience in managing global programs and working with multi-cultural, distributed teams.
• Strong analytical, problem-solving, and structured thinking skills.
• Excellent communication skills—both executive-level presentation and stakeholder engagement.
• Familiarity with Lean Six Sigma, Agile, or PMP is an advantage