Director - Business Operations

We are looking for an experienced Director - Business Operations to lead business operations responsibilities for a growing business or client assignment. The position carries broad ownership across business performance, people, clients and operating priorities, with regular interaction with senior stakeholders.

The person will be expected to translate business objectives into practical plans, review performance through clear metrics, coach team members, manage internal and external stakeholders and step in to resolve issues when priorities change.

Depending on the assignment, the role may involve revenue ownership, key accounts, vendor or partner management, budgeting, process improvement and regular management reporting.

We are looking for someone who has handled similar responsibilities in a structured organisation, communicates confidently and is comfortable balancing commercial goals with customer experience and team development.

The role is based in Delhi and requires 12-18 years of relevant experience.

Responsibilities

• Lead business operations responsibilities for a growing business or client assignment.
• The position carries broad ownership across business performance, people, clients and operating priorities, with regular interaction with senior stakeholders.

Requirements

• Experience handling similar responsibilities in a structured organisation, communicates confidently and is comfortable balancing commercial goals with customer experience and team development.
• The role is based in Delhi.
• 12-18 years of relevant experience.

Skills

• Business development
• key account management
• team leadership
• stakeholder management
• revenue growth