Director, Business Operations
Conduent · Kochi · onsite · Posted 38d ago
Undisclosed10–16 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manages a large book of business overseeing the utilization of the organization's Operations analysis team who serve as primary liaisons between internal and external customers and Operations leadership and teams to meet organizational and/or customer objectives and needs.
- Builds a customer-focused relationship with internal and/or external strategic decision makers and Senior Management team to align project objectives, and to continuously promote the organization's ability for their domain expertise and data analyses abilities.
- Develops, leads, approves and presents recommendations of operational strategic plans and initiatives to advance the divisional missions and objectives.
- Manages the development, growth, and quality of Operations Analysts to build and continuously improve well rounded teams.
- Provides domain specific subject matter expertise (advisory) to Operations Teams and remains updated on trends in the marketplace.
- Facilitates and coordinates the approval of day-to-day recommendations of the Operations analyst team related to operational dashboards, SLAs, operating procedures, goverce structures and metrics for process and cost improvements.
Sourced from naukri
Skills
Program Managementvpheadingteam managementkey account managementrevenue generationBusiness DevelopmentProject ManagementoperationsSalesPMOOperations ManagementBusiness Operationsmarketingclient management
About Conduent
Conduent
BPO
11.0k+
employees
2017
9 years old
Bengaluru/Bangalore, Karnataka
India
About
Conduent specializes in delivering digital business solutions across various sectors, leveraging advanced technologies to improve public and private service delivery.
Industries
BPOAnalytics & KPO
Employee ratings
3,296 reviews
3.4/ 5
Culture
3.4
Career growth
2.4
Work-life
3.7
Employees rate it well for
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